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Project Manager eCOA

hace 2 meses

Ciudad de México, Ciudad de México Signant Health A tiempo completo
About the Role

We are seeking a highly skilled and experienced Project Manager to join our team at Signant Health. As a Project Manager, you will be responsible for the planning, execution, and completion of projects, ensuring timely delivery, budget adherence, and high-quality results.

Key Responsibilities
  • Manage and lead project delivery tasks, including software development lifecycle (SDLC) of Simple to Medium complexity studies.
  • Ensure project systems are built and released in accordance with client expectations, leading the project system change control process.
  • Support the implementation of complex, multi-product projects as needed.
  • Manage projects in accordance with established timelines, budget, quality standards, and/or contractual requirements.
  • Review, approve, and maintain project and corporate systems and documentation.
  • Handle client escalations independently and work with internal and client teams to resolve, escalating as appropriate in a timely manner.
  • Responsible for quality of communication with client - cadence, content, and audience, serving as the primary contact for customers on assigned projects.
  • Accountable for financial health of assigned projects, including vendor services, licensing, payments, invoicing, devices, resource assignments, and vendor management activities.
  • Collaborate with other functional areas for project delivery to ensure timelines and client expectations are met within budget.
  • Responsible for identification and documentation of Incident Reports with Quality Management group, including Client Notification and Closure.
  • Responsible for reporting of project status updates.
Requirements
  • Bachelor's degree or equivalent or relevant experience.
  • Understanding of the software development life cycle and the specification and configuration of software products.
  • Able to multi-task and work with multiple team members.
  • Must have excellent time management, communication (oral and written), and organizational skills.
  • Must be detail and first-time quality delivery oriented.
  • Must have solid MS Office Suite experience - Word, Excel, MS Project, PowerPoint.
  • Ability and experience of direct project activities and ensuring customer satisfaction while understanding and adhering to the study budget.
  • Must be comfortable speaking in front of diversified and/or large audiences.
  • Must be able to communicate and engage effectively with all levels of the organization and have excellent written and spoken English skills.
  • Must have experience in a Project Management role or equivalent.
  • Must show initiative and be able to work independently as needed.
Preferred Qualifications
  • Background in Pharmaceutical, Medical education, and/or CRO.
  • Experience of clinical trials/pharmaceutical industry/life sciences.
  • Ability to travel for business trips (overnight business trips could be expected quarterly).
  • Experience/understanding of the clinical research environment and GCP principles is preferred.
  • PMP or equivalent certificate.
How You'll Thrive at Signant Health
  • You demonstrate ability to lead through influence.
  • You are capable of weighing risks and making decisions that align with Signant values and strategy.
  • You know how to manage customer escalations effectively, with follow-up and closure.