Sales Operations Analyst
hace 6 días
We are seeking a Sales Operations Analyst to join our team at Danfoss GmbH.
About the RoleThe ideal candidate will have excellent analytical and communication skills, with the ability to work effectively in a fast-paced environment.
Key Responsibilities- Manage and control sales orders to ensure timely and accurate processing.
- Collaborate with the planning team to analyze data and contribute to the management of backorder items.
- Provide exceptional customer service via telephone and Salesforce, resolving issues efficiently and professionally.
- Develop strong relationships with internal departments, including Fulfillment, Logistics, Finance, and Production.
- Register and control commissions, ensuring accuracy and compliance.
- Drive business growth by forecasting and managing Key Accounts.
- Analyze and resolve problems related to internal processes and customer requirements.
- SUPPORT FOR REPRESENTATIVES, DISTRIBUTORS, AND SALES EMPLOYEES.
- Ensure seamless processing of returns and credit notes.
- Coordinate orders for other Operations, such as Bonus, Donation, and Sample.
- Maintain compliance with internal rules and policies.
- Support panel subcontracting efforts.
- Degree in Business Administration, electrical, electronic, mechatronic engineering, or related fields.
- Minimum 3 years of experience in Customer Service.
- Strong knowledge of business processes and operations.
- Proficiency in Office package and SAP or similar systems.
- Bonus system
- Paid vacation
- Possibility to work remotely
- Pension plan
- Personal insurance
- Communication package
- Opportunity to join Employee Resource Groups
- State-of-the-art virtual work environment
- Employee Referral Program
This list is subject to change and may depend on country or contract specifics.
Danfoss – Engineering Tomorrow
We are committed to creating an inclusive work environment.
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