Customer Quality Assurance Specialist
hace 4 semanas
As a leading technology company, HARMAN is committed to delivering exceptional quality to our customers. We seek a highly skilled Customer Quality Assurance Specialist to join our team and contribute to our mission of making life better through innovation and excellence.
Key Responsibilities:
- Manage corrective and preventive actions for customer complaints, ensuring timely resolution and improvement of product quality.
- Develop and maintain quality systems, including compliance with IATF 16949, ISO 9001, and customer-specific requirements.
- Collaborate with engineering and operations teams to ensure seamless transfer of new products to production, adhering to approved data.
- Support quality inspectors and technicians in ensuring product and process compliance with quality management systems.
- Prepare quality assurance reports, develop control plans, and ensure handover for control plan maintenance.
- Submit PPAPs and ensure approval.
Requirements:
- Engineering degree and 3+ years of experience as a customer quality engineer or related field.
- Experience in the automotive and electronic industries, with knowledge of SMT lines, PCBs, and electronic diagrams.
- Excellent communication and problem-solving skills, with ability to plan and organize.
- Familiarity with quality systems, including IATF 16949 and ISO 9001.
What We Offer:
- Access to employee discounts on HARMAN/Samsung products.
- Professional development opportunities through HARMAN University.
- A flexible work schedule and inclusive work environment.
HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status.
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