Night Auditor

hace 4 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Marriott International, Inc A tiempo completo

**Job Summary**

Complete end-of-day activities, including posting charges to accounts, running night audit backup, and rolling the date. Process various payment types, such as room charges, cash, checks, debit, or credit.

**Key Responsibilities**

  • Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
  • Print contingency lists to have a record of all guests in case of emergency.
  • Sell a room or accommodation to guests without reservations based on availability.
  • Operate the telephone switchboard station, process requests for wake-up calls, and advise guests of any messages.
  • Complete the Room Rate Variance Report.
  • Process all guest check-ins and assign rooms.
  • Activate or reissue room keys using an electronic key machine.
  • Count the bank at the end of the shift and secure the bank.
  • Balance and drop receipts according to Accounting specifications.
  • Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.

**Additional Responsibilities**

  • Report accidents, injuries, and unsafe work conditions to the manager.
  • Follow all company policies and procedures.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.


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