Night Auditor
hace 4 semanas
**Job Summary**
Complete end-of-day activities, including posting charges to accounts, running night audit backup, and rolling the date. Process various payment types, such as room charges, cash, checks, debit, or credit.
**Key Responsibilities**
- Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
- Print contingency lists to have a record of all guests in case of emergency.
- Sell a room or accommodation to guests without reservations based on availability.
- Operate the telephone switchboard station, process requests for wake-up calls, and advise guests of any messages.
- Complete the Room Rate Variance Report.
- Process all guest check-ins and assign rooms.
- Activate or reissue room keys using an electronic key machine.
- Count the bank at the end of the shift and secure the bank.
- Balance and drop receipts according to Accounting specifications.
- Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
**Additional Responsibilities**
- Report accidents, injuries, and unsafe work conditions to the manager.
- Follow all company policies and procedures.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
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