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Transaction Review Specialist
hace 2 meses
Ria's mission is to be a leading provider of innovative financial services by delivering exceptional customer experiences and reliable payment solutions.
The real-time transaction review specialist is a highly focused professional responsible for analyzing transactions for our company. Their main objective is to identify patterns related to financial crimes, regulatory compliance, and customer protection.
**Key Responsibilities**
- Validate the purpose and legitimacy of any transaction that appears unusual or high-risk based on the customer's activity and the recipient's profile.
- Process transactions that comply with Ria's policies, as well as state and federal regulations.
- Escalate general trend reports of potential financial crimes and suspicious activities.
- Maintain constant contact with customers through both incoming and outgoing calls to ensure seamless communication.
**Required Qualifications**
- Strong analytical skills and attention to detail to identify potential risks and anomalies.
- Excellent organizational and time management abilities to prioritize tasks and meet deadlines.
- Ability to multitask effectively and collaborate with other teams to achieve common goals.
- Commitment to providing quality service to both internal and external customers.
- Proactive attitude and language proficiency (desirable).
- Experience in Compliance and Risk Management (a plus).
**About Ria**
Ria is a global leader in the financial services industry, dedicated to providing innovative payment solutions and exceptional customer experiences.
