Regional Operations Director
hace 12 horas
Job Summary
">We are seeking an experienced Regional Operations Director to oversee the daily operations of Indie Campers stations within a geographical area. As part of our regional team, you will be responsible for driving customer satisfaction, operational results, and efficiency through high-standards for our operations.
Main Responsibilities
">- Oversee day-to-day local operations execution and manage teams to achieve results defined for each location regarding fleet availability, customer satisfaction, and operational efficiency.
- Recruit, select, train, manage, motivate, develop, and retain local teams in your area from a regional office.
- Participate in customer satisfaction related processes and own service recovery procedures to identify root-causes and corrective measures.
- Workforce management, including scheduling, time tracking, and overtime reports, while guaranteeing adherence to local labour law guidelines and health and safety topics.
- Collaborate with regional teams to remove operational blockers and lead projects related to operational expansion.
- Responsible for P&L management of locations within the area and variable operational costs, identifying cost optimization initiatives and their effective deployment.
Requirements
">- Background in Engineering, Business Management, or similar education.
- At least 6 years of relevant experience, preferably in strategic operations consulting or finance-related positions.
- Proven experience in managing operational teams with P&L ownership and direct control over operational financial performance on sustainable business models.
- International experience, managed teams in more than one country is a plus.
- Capacity to effectively communicate with all levels of the organisation and thrive under pressure.
- Organised, analytical, and results-oriented, with fluent English language skills.
About Us
">Indie Campers is a leading provider of campervan rentals, offering customers a unique and adventurous travel experience. Our company values teamwork, innovation, and customer satisfaction.
Salary Range
">The estimated salary range for this position is between $80,000 and $120,000 per annum, depending on experience and qualifications.
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