Help Desk Analyst

hace 6 días


Hermosillo, Sonora, México Support Services Group A tiempo completo
Job Overview

The Help Desk Analyst role is an exciting opportunity to join the Support Services Group as a technical expert. As a key member of the team, you will provide top-notch support to users, resolving technical issues and improving overall productivity.

Responsibilities:

  1. Manage user accounts and access permissions
  2. Provide technical support for network laptops and computers
  3. Collaborate with other teams to ensure seamless equipment distribution and setup
  4. Maintain accurate inventory and control systems

Skills and Qualifications:

  • 1-3 years of experience in customer service or a related field
  • 1-3 years of experience in a help desk or service desk role
  • Strong communication and interpersonal skills

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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