Workforce Management Specialist

hace 7 días


Tijuana, Baja California, México Hyuman A tiempo completo
Job Summary

The Workforce Management Specialist plays a critical role in preparing and producing work volume and staffing forecast dashboards, as well as comparative data on results vs. forecasts. This position identifies opportunities for improvement and recommends solutions to optimize scheduling and maximize service and quality.

Key Responsibilities
  • Creates reports and dashboards on historical data and forecasting results from applicable systems.
  • Analyzes data and recommends talent management solutions for implementation.
  • Develops weekly recommendations for scheduling and uses staffing requirements, call center and operations schedules to determine required staffing levels to ensure the organization's ability to meet operational commitments.
  • Maintains holiday patterns forecasts to ensure effective coverage for holidays.
Requirements
  • Experience using software to build and maintain complex forecasting models.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
Education and Experience

Bachelor's degree in business operations or equivalent education and experience. Five or more years of successful forecasting and planning experience, with strong talent management and/or operations background, preferably in a high-demand production environment.



  • Tijuana, Baja California, México Hyuman A tiempo completo

    Job Summary:The Workforce Management Specialist at Hyuman plays a critical role in preparing and producing work volume and staffing forecast dashboards, as well as comparative data on results vs. forecasts. This position identifies opportunities for improvement and recommends solutions to optimize scheduling and maximize service and quality.Duties and...


  • Tijuana, Baja California, México Hyuman A tiempo completo

    Job SummaryHyuman is seeking a highly skilled Workforce Management Specialist to join our team. As a key member of our operations team, you will be responsible for creating and managing effective schedules for our agents and staff.Key ResponsibilitiesCoordinate the scheduling of business-related activities such as training, meetings, and overtime.Monitor...


  • Tijuana, Baja California, México Medtronic A tiempo completo

    About This RoleAt Medtronic, we're committed to delivering innovative solutions that improve the lives of patients worldwide. As a Change Management Specialist, you'll play a critical role in ensuring the seamless execution of product changes, from design to delivery.Key ResponsibilitiesChange Order Management: Process and coordinate changes to product...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    Job Summary:We are seeking a highly skilled Materials Management Specialist to join our team at North American Production Sharing. As a key member of our operations team, you will be responsible for managing client storage and inventory, ensuring seamless departmental management and customer service.Key Responsibilities:Manage client storage and inventory to...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    Organizational Change Management SpecialistAbout the Role:The Organizational Change Management Specialist will play a critical role in supporting the local business through their change journey to maximize system adoption of SAP and achieve stabilization of new processes and ways of working. This will be done through the execution of the change management...


  • Tijuana, Baja California, México Resideo A tiempo completo

    Job SummaryWe are seeking a highly skilled Materials Management Specialist to join our team at Resideo. As a key member of our operations team, you will be responsible for ensuring the smooth flow of materials throughout our production lines.Key ResponsibilitiesLead a team to meet key performance metricsEngage in the entire materials operation process, from...


  • Tijuana, Baja California, México Enovis A tiempo completo

    Job Summary:We are seeking a highly organized and detail-oriented Inventory Management Specialist to join our team at Enovis Corporation. As an Inventory Management Specialist, you will be responsible for documenting inventory by recording additions, disbursements, adjustments, losses, and removal of items. You will also perform and coordinate inventory...


  • Tijuana, Baja California, México Enovis A tiempo completo

    **Job Summary**Enovis Corporation is seeking a highly skilled Inventory Management Specialist to join our team. As an Inventory Management Specialist, you will be responsible for documenting inventory by recording additions, disbursements, adjustments, losses, and removal of items. You will also perform and coordinate inventory audits in accordance with...


  • Tijuana, Baja California, México Enovis A tiempo completo

    Job Summary:As an Inventory Management Specialist at Enovis, you will be responsible for accurately documenting inventory by recording additions, disbursements, adjustments, losses, and removal of items. You will perform and coordinate inventory audits in accordance with Company policy, ensuring compliance and accuracy. This role may also involve supporting...


  • Tijuana, Baja California, México Naps A tiempo completo

    {"title": "Order Management Specialist", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Order Management Specialist to join our team at NAPS in Parque Industrial Los Pinos - Tijuana, Baja California. As a key member of our customer service team, you will be responsible for providing exceptional levels of service to our...


  • Tijuana, Baja California, México Enovis A tiempo completo

    Job Summary:We are seeking a highly skilled Inventory Management Specialist to join our team at Enovis. As a key member of our operations team, you will be responsible for managing inventory purchases and ensuring proper inventory levels.About Enovis:Enovis is a leading global developer, manufacturer, and distributor of high-quality medical devices that...


  • Tijuana, Baja California, México The Fi Company A tiempo completo

    About the RoleWe are seeking a highly skilled Account Management Specialist to join our team at The Fi Company. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Advocacy: Serve as the primary point of...


  • Tijuana, Baja California, México Hyundai Engineering Mexico S De Rl De Cv A tiempo completo

    **Job Summary:**We are seeking a highly organized and detail-oriented Building Management Specialist to join our team at Hyundai Engineering Mexico S De Rl De Cv. As a key member of our operations team, you will be responsible for establishing and implementing work plans, managing workers, and ensuring a safe working environment.Key Responsibilities:Develop...

  • Underwriting Specialist

    hace 2 semanas


    Tijuana, Baja California, México Paradigm Management Co A tiempo completo

    **Job Summary**We are seeking a highly skilled Underwriting Specialist to join our team at Paradigm Management Co. As an Underwriter, you will play a critical role in ensuring the accuracy and consistency of our underwriting processes.Key Responsibilities:Develop and execute effective underwriting internal quality control processes and procedures.Engage and...


  • Tijuana, Baja California, México Samsung Electronics A tiempo completo

    Job SummaryWe are seeking a highly skilled Equipment Management Technology Specialist to join our team at Samsung Electronics. As a key member of our production team, you will be responsible for ensuring the optimal performance and efficiency of our equipment used in the production process.Key ResponsibilitiesDevelop and implement performance management...


  • Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completo

    **Job Summary:**We are seeking a highly organized and detail-oriented Vendor Management Specialist to join our team at Thermo Fisher Scientific. As a key member of our procurement team, you will be responsible for managing vendor relationships, ensuring timely and accurate processing of vendor-related documentation, and collaborating with cross-functional...


  • Tijuana, Baja California, México Buscojobs México A tiempo completo

    About the Role:The company Buscojobs México is seeking an experienced E-Commerce Inventory Management Specialist to join our team. As a key member of our logistics team, you will be responsible for managing the flow of inventory from our warehouses to our customers through various e-commerce channels.Responsibilities:Fulfillment by Amazon (FBA) Orders:...


  • Tijuana, Baja California, México Mad Engine Global, Llc A tiempo completo

    **Job Summary**Mad Engine Global, Llc is seeking a highly skilled Inventory Control Specialist to join our team. As an Inventory Control Specialist, you will be responsible for ensuring the daily processing of shipments and receipts through our Enterprise Resource Planning (ERP) system.**Key Responsibilities**Assist and work cohesively with all departmental...


  • Tijuana, Baja California, México Across America Insurance Services A tiempo completo

    **Job Summary**We are seeking a highly organized and detail-oriented Insurance Policy Management Specialist to join our team at Across America Insurance Services. As a key member of our team, you will be responsible for monitoring and managing changes on multiple insurance policies.**Key Responsibilities**- Capture and analyze information from documents into...


  • Tijuana, Baja California, México Bose A tiempo completo

    **Job Summary**Bose is seeking a highly skilled Inventory Control Analyst to join our team. As an Inventory Control Analyst, you will play a critical role in ensuring the efficient management of our inventory, from procurement to delivery.Key Responsibilities:Develop and implement inventory management strategies to optimize stock levels, reduce costs, and...