Senior Database Administrator

hace 3 semanas

Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo
About the Role:

We are seeking a highly skilled Sr MSSQL Database Administrator to join our team. As a key member of our database support team, you will be responsible for providing primary support for critical, complex production MS SQL databases.

Key Responsibilities:
  • Provide primary support for critical, complex production MS SQL databases
  • Troubleshoot, investigate and drive resolution of incidents
  • Work closely with internal technical teams during incident resolution and root cause analysis
  • Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolution
  • Provide problem management and resolution for repeat issues
  • Make recommendations and contribute to the design and development of long-term solutions
  • Respond to inquiries from business partners related to performance, application errors, storage capacity, etc.
  • Review and execute medium to low risk changes including DDL, database configuration changes, patching, and well defined, well documented upgrades
  • Participate in new system builds; create databases, schemas and deploy standard jobs and monitoring
  • Through review and solid handoffs, ensure system supportability prior to production utilization
  • Adhere to documented change and incident management policies
  • Use established Shared Services support processes and tools to document and track problem resolution
  • Develop technical documentation for use in future incident resolution
  • Provide support outside of normal office hours only on rare occasions (emergency and infrequent pre-planned occurrences)
About You:

We are looking for a highly motivated and experienced professional with a strong background in database administration and support. The ideal candidate will have:

  • Bachelor's Degree — Computer Science, technical or engineering degree preferred
  • 5+ years experience providing 24x7 support for MS SQL 2005/2008/2012/2014/2016 on windows (2008/2012/2016 preferred)
  • Strong quantitative, analytical, communication and verbal skills with a strong customer service focus
  • Ability to problem solve in high pressure situations
  • Ability to work as part of a team, as well as independently toward assigned goals
  • Preferable 2+ years experience with batch scripting
  • Preferable 2+ years in a development or support organization supporting large applications
What's in it For You?

We offer a comprehensive benefits package, including hybrid work model, culture of equality, diversity and inclusion, flexibility, work-life balance, and more. Our team is committed to your personal and professional growth through ongoing education and training, and we provide a supportive and inclusive work environment.

We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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