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Project Coordinator

hace 2 meses


Xico, México Nielseniq A tiempo completo
Job Summary

The Operations Coordinator plays a critical role in supporting the research schedule for our BASES Neuroscience team, working closely with the operations team to meet day-to-day objectives. This includes managing the panel and its execution to deliver research data to our clients, identifying and connecting qualifying panelists to studies, and monitoring fieldwork progress to meet our objectives as needed.

Key Responsibilities
  • Obtains proficiency in all tools needed to support BASES Neuroscience projects
  • Clear, concise, and professional communication with internal team, panelists, and external vendors
  • Maintains internal database of qualified participants
  • Develops a strategy to expand database as needed
  • Supports project requests with incidence checks and timeline feedback
  • Schedules and assigns qualified participants for fieldwork
  • Works with external vendors as needed to schedule qualified participants for fieldwork
  • Monitors all live studies daily to identify any in-field issues early
  • Escalates at-risk projects appropriately as soon as identified
  • Solution-oriented in resolving feasibility issues and recommending solutions
  • Seeks opportunities to contribute to value-added projects beyond the 'normal' project-specific work
  • Proactively identifies High Priority studies and works with internal teams to execute successfully
  • Works directly with 3rd party vendors to successfully manage expectations for sampling requirements and executing projects, ensuring that vendors understand and follow best practices as set forth by leadership
  • Provides feedback to vendors and internal leaders as appropriate
  • Records accurate and timely data for metrics tracking and financial reporting
  • Contributes to team discussions and non-production projects as needed
  • Works well with other internal partners across Commercial and Operational teams to deliver on time and high-quality study execution, fostering a professional and friendly environment while working with others across the business
Qualifications
  • Previous experience in project management
  • Mandatory oral and written communication in English
  • Strong organization and high attention to detail
  • Interpersonal and customer service skills
  • Problem-solving skills
  • Bachelor's degree or equivalent experience and education
  • Familiar with Microsoft Office Suite (Word, Excel, etc)