Community Engagement Specialist
hace 4 semanas
We are seeking a highly motivated and skilled Community Manager to develop and manage our online and offline community for Axented. The ideal candidate is a people-person, with experience in social media management, customer relations, and community engagement.
Key Responsibilities:
- Develop and execute community engagement plans to build an active and engaged community of users, advocates, and influencers.
- Monitor and manage all social media platforms and online forums to ensure customer queries are responded to in a timely and professional manner.
- Manage online community groups and forums to ensure a positive and supportive environment.
- Create and curate engaging content for social media platforms, including blog posts, videos and graphics.
- Plan and organize offline community events and meetups.
- Analyze and report on community engagement metrics and provide insights and recommendations for improvement.
- Collaborate with the marketing team to develop and implement social media campaigns that align with the company's overall marketing strategy.
Requirements:
- Bachelor's degree in Marketing, Communications, or related field.
- Minimum of 2 years of experience in social media management, community management or customer relations.
- Excellent communication, interpersonal and relationship-building skills.
- Strong understanding of social media platforms and trends.
- Highly organized with the ability to prioritize and multitask.
- Creative and strategic thinker with the ability to identify and capitalize on opportunities.
- Experience in content creation and curation.
- Passionate about fostering a positive and engaged community.
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