Cloud Support Engineer

hace 2 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Ericsson A tiempo completo

About this opportunity

The Ericsson Support organization in Mexico is seeking skilled engineers to work with Flow 2 global customer support for the Cloud product area.

Key responsibilities

  • Attend to LATAM customers and international interactions with upper levels of support.
  • Perform remote and on-site troubleshooting in real customer networks and labs.
  • Participate in emergency support handling.
  • Lead Customer Service Request investigations and corrective action execution.
  • Collaborate with Project teams to receive new implemented nodes and review documentation.
  • On call coverage.

Requirements

  • Bachelor's degree in Computer Science, Telecommunication, Information Technology, or Electrical Engineering.
  • Excellent oral and written English skills.
  • Knowledge of CSR and TR handling processes.
  • Troubleshooting and Fault Isolation Knowledge.
  • Datacenter support experience.
  • Cloud Knowledge, including AWS, AZURE, and Google Cloud.
  • Experience working with the Cloud solution, including Open stack, Nova, Neutron, Horizon, Fuel, CMHA, CPU Pinning, NUMA, Datacenter Compute handling, Routing and switching, Juniper, Networking and Routing protocols, Storage network, and LINUX/Unix.

What we offer

We believe in a growth mindset and offer the freedom and structure to evolve your skillsets, mindsets, and career. We recognize that you should be paid in a fair way and be rewarded for the impact you create. We proudly celebrate that Ericsson Mexico is certified as a Great Place to Work.



  • Santiago de Querétaro, Querétaro de Arteaga, México Cloud Cover Llc A tiempo completo

    Job Title: Cloud Network Security EngineerCompany: Cloud Cover LlcLocation: RemoteJob Type: Full-TimeExperience Required: Minimum 3 yearsJob DescriptionCloud Cover Llc is seeking a highly skilled and motivated Cloud Network Security Engineer to join our dynamic team. In this role, you will play a crucial part in safeguarding our cloud network security...


  • Santiago de Querétaro, Querétaro de Arteaga, México Cloud Cover LLC A tiempo completo

    Cloud Network Security Engineer RoleWe are seeking a highly skilled Cloud Network Security Engineer to join our team at Cloud Cover LLC. In this role, you will play a crucial part in safeguarding our cloud network security infrastructure, ensuring that we are compliant with corporate standards while leading essential tasks within our governance forums.Key...

  • Cloud Engineer

    hace 2 semanas


    Santiago de Querétaro, Querétaro de Arteaga, México Danfoss GmbH A tiempo completo

    Job Title: Lead Cloud EngineerJob Summary: We are seeking an experienced Lead Cloud Engineer to join our Cloud Center of Excellence team at Danfoss GmbH. As a key member of our team, you will be responsible for developing and maintaining our cloud infrastructure, ensuring it is secure, scalable, and reliable.Key Responsibilities:Mentor and guide a team of...


  • Santiago de Querétaro, Querétaro de Arteaga, México Rackspace A tiempo completo

    Job Title: AWS Cloud Practice Engineer IIAt Rackspace, we're seeking a highly skilled AWS Cloud Practice Engineer II to join our team. As a key member of our cloud engineering team, you will be responsible for implementing our organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance, and support of...


  • Santiago de Querétaro, Querétaro de Arteaga, México Rackspace A tiempo completo

    Job Title: AWS Cloud Practice Engineer IIAt Rackspace, we're seeking a highly skilled AWS Cloud Practice Engineer II to join our team. As a key member of our cloud engineering team, you will be responsible for implementing our organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance, and support of...


  • Santiago de Querétaro, Querétaro de Arteaga, México Cronoshare A tiempo completo

    Job Title: Cloud Infrastructure EngineerWe are seeking a skilled Cloud Infrastructure Engineer to join our team at {company}. As a Cloud Infrastructure Engineer, you will be responsible for designing, building, and maintaining cloud-based systems that meet the needs of our business.Key Responsibilities:* Design and implement cloud-based infrastructure...


  • Santiago de Querétaro, Querétaro de Arteaga, México Rackspace A tiempo completo

    About the Role:The Cloud Practice Engineer II will be responsible for implementing organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. This role will support development and execution of cloud implementation strategy within organization's existing IT...

  • Cloud Solutions Engineer

    hace 3 semanas


    Santiago de Querétaro, Querétaro de Arteaga, México Ericsson A tiempo completo

    About this OpportunityThe Ericsson Support organization in Mexico is seeking skilled engineers to work with Flow 2 global customer support for the Cloud product area.Key ResponsibilitiesAttend to LATAM customers and international interactions with upper levels of support.Perform remote and on-site troubleshooting in real customer networks and...


  • Santiago de Querétaro, Querétaro de Arteaga, México Danfoss Gmbh A tiempo completo

    Cloud Center of Excellence (CCoE) develops the public cloud service capabilities that support Danfoss and its customers. The CCoE will help to further enable our global digital transformation and fulfill employees needs while progressing on our hybrid multi-cloud adoption journey. For the CCoE we are looking for an experienced Cloud Engineer who is...


  • Santiago de Querétaro, Querétaro de Arteaga, México Praxis A tiempo completo

    Senior DevOps Engineer Position at PraxisWe are seeking an experienced Senior DevOps Engineer to join our team at Praxis. This key role will contribute to the design, implementation, and maintenance of our DevOps practices and Cloud infrastructure.Key ResponsibilitiesDesign and implement scalable Cloud infrastructure using AWS services.Develop and maintain...


  • Santiago de Querétaro, Querétaro de Arteaga, México Autoliv Mexico A tiempo completo

    A senior software engineer with expertise in cloud-based systems is required to join our team at {company}. This role will involve designing and implementing scalable and reliable cloud infrastructure to support our growing business needs.Key responsibilities include:Developing and maintaining cloud-based systems using industry-leading...

  • Software Engineer

    hace 7 días


    Santiago de Querétaro, Querétaro de Arteaga, México Bellísima A tiempo completo

    We are seeking a highly skilled Software Engineer to join our team and contribute to the development of our cloud-based infrastructure. The ideal candidate will have experience with cloud computing platforms and be able to design, implement, and maintain scalable and secure cloud-based systems.Key responsibilities will include:Designing and implementing...


  • Santiago de Querétaro, Querétaro de Arteaga, México Mr Consultoria A tiempo completo

    We are seeking a highly skilled Senior Software Engineer to join our team and contribute to the development of our cloud-based software solutions. Essential responsibilities include designing and implementing scalable cloud infrastructure, ensuring high availability and security, and collaborating with cross-functional teams to drive innovation and growth....


  • Santiago de Querétaro, Querétaro de Arteaga, México Cronoshare A tiempo completo

    Job Description: We are seeking a skilled Cloud Infrastructure Architect to design and implement scalable cloud solutions. The ideal candidate will have experience with cloud migration, infrastructure as code, and containerization. As a Cloud Systems Engineer, you will work closely with our team to ensure seamless cloud operations and infrastructure...

  • Software Engineer

    hace 7 días


    Santiago de Querétaro, Querétaro de Arteaga, México Cronoshare A tiempo completo

    We are seeking a highly skilled Software Engineer to join our Cloud team. As a key member of our team, you will be responsible for designing, building and deploying scalable cloud solutions. With a focus on cloud computing, you will work closely with our cross-functional team to deliver high-quality solutions that meet our customer's needs. Our ideal...


  • Santiago de Querétaro, Querétaro de Arteaga, México Cronoshare A tiempo completo

    Job Title Senior Software Engineer - Cloud ArchitectureDesign, build, and deploy cloud-based systems and infrastructure using cloud platforms like AWS or Azure.Work with cross-functional teams to implement cloud solutions that meet business requirements.Collaborate with engineering teams to ensure seamless integration of cloud-based systems.Key...

  • Cloud Support Engineer

    hace 3 semanas


    Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. de R.L. de C.V. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, leveraging your expertise in cloud technologies to resolve complex issues and improve customer satisfaction.Key...


  • Santiago de Querétaro, Querétaro de Arteaga, México Farmacias Del Ahorro A tiempo completo

    The Cloud Computing Engineer plays a crucial role in the development and maintenance of cloud-based systems. This position requires expertise in cloud infrastructure, software development, and technical leadership.Main Responsibilities:Design and implement cloud-based systemsEnsure system security and scalabilityCollaborate with cross-functional teamsProvide...


  • Santiago de Querétaro, Querétaro de Arteaga, México Hoteles Jurica A tiempo completo

    Cloud Development ExpertiseWe are seeking a highly skilled Cloud Development Engineer to join our team.Key ResponsibilitiesDesign and implement scalable cloud-based solutionsDevelop and maintain cloud infrastructureCollaborate with cross-functional teams to drive cloud adoptionAs a Cloud Development Engineer at {company}, you will have the opportunity to...


  • Santiago de Querétaro, Querétaro de Arteaga, México Itanna A tiempo completo

    About the RoleWe are seeking a skilled Senior Software Engineer to lead our cloud platform development team. The ideal candidate will have a strong background in cloud computing and software development.Key Responsibilities• Design and develop scalable cloud-based systems• Collaborate with cross-functional teams to ensure seamless integration•...