
Multilingual Customer Service Representative
hace 7 días
At Futuhre Consulting, we strive to provide exceptional customer experiences in a dynamic and global market. We are currently searching for a skilled Freelance Multilingual Customer Service Representative to join our team.
As a key member of our support team, you will be responsible for providing top-notch customer service to our clients across the globe in both English and French.
We are looking for an individual with excellent communication skills, a passion for helping others, and the ability to work independently in a fast-paced environment.
The ideal candidate will have:
- Native or very high proficiency in English and French
- Experience in customer care
- Excellent customer service skills
- Empathy
- Attention to detail
- Autonomy and proactivity in lead management
- Tech-savviness and previous work with CRM (Zendesk Sell, Salesforce)
The salary for this position is 11 USD/hourly. The schedule is Tuesday to Saturday, 2 A.M. to 7 A.M. CET, with Sundays and Mondays off. The initial contract is for one month, with potential for indefinite extension based on performance. Additionally, there is a performance-based bonus at the end of the year if all objectives are met. You will also receive one week of paid vacation per year.
At Futuhre Consulting, we value our employees' well-being and offer a supportive work environment. If you're looking for a challenging yet rewarding role where you can make a difference every day, please apply for this exciting opportunity.
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