Customer Service Representative
hace 1 semana
Job Description:
The Customer Service Representative role at First Advantage is a vital part of our team, where you will be the voice of our customers and help drive business decisions.
About the Role:
We are seeking a highly skilled and empathetic individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for delivering exceptional customer experiences through professional and polite conversations.
Responsibilities:
- Main Responsibilities:
- Open and conduct all conversations professionally and with empathy, listening carefully to customers and addressing their concerns in a timely manner.
- De-escalate client frustration by remaining calm and using effective communication skills to resolve issues efficiently.
- Document all information gathered and actions performed during customer interactions, including reasons for calls, resolutions, and follow-up activities.
- Contribute to knowledge content in the reference center to support online resources and promote the value of this content to all customers.
- Manage pace and quality of work to meet goals, making changes based on feedback from supervisors or performance metrics.
- Share the voice of the customer through appropriate channels to inform business decisions.
Benefits:
- Competitive Salary: $45,000 per year
- A supportive and collaborative work environment
- Ongoing training and development opportunities
- A comprehensive benefits package
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Strong problem-solving and conflict resolution skills
- Proficiency in technology and software applications
Location:
This role is based in the United States, with opportunities to grow and develop your career within the First Advantage team.
-
Customer Service Representative
hace 1 mes
Xico, México Webhelp A tiempo completoJob Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...
-
Customer Service Representative
hace 4 semanas
Xico, México Global Payments A tiempo completoResolve Customer InquiriesGlobal Payments is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. As a Customer Service Representative, you will respond to customer inquiries via telephone, email, SMS, and Chat to provide problem resolution in accordance with our service standards.Key Responsibilities:Respond to customer...
-
Customer Service Representative
hace 1 semana
Xico, México Immsa A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at Immsa in Nuevo Atizapán, Mexico.As a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers, ensuring their needs are met and resolving any issues that may arise.Key Responsibilities:Deliver outstanding customer service...
-
Customer Service Representative
hace 1 mes
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott International, Inc. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, answering and responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesAnswer and respond to guest...
-
Customer Service Representative
hace 4 semanas
Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completoJob OverviewWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients while working in a dynamic and fast-paced environment.In this role, you will have the opportunity to work with a variety of customers,...
-
Customer Service Representative
hace 1 mes
Xico, México Eaton A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Eaton. In this role, you will be responsible for coordinating across functional disciplines to achieve customer satisfaction. You will manage performance against customer requirements in accordance with contract obligations, terms and conditions. Your...
-
Customer Service Representative
hace 3 semanas
Xico, México E Sol A tiempo completoAbout E Sol:E Sol is a forward-thinking company that values customer satisfaction above all else. We are committed to providing top-notch service to our clients, and we're seeking a skilled Customer Service Representative to join our team.Job Summary:We are looking for a highly motivated and empathetic individual to handle customer inquiries, resolve issues,...
-
Customer Service Representative
hace 29 minutos
Xico, México Hubtek A tiempo completoJob OverviewWe are seeking a highly motivated and detail-oriented Customer Support professional to join our team at Hubtek. As a Customer Support representative, you will play a critical role in ensuring a positive customer experience by providing timely and effective solutions to user inquiries.The ideal candidate will have excellent communication skills,...
-
Customer Service Representative
hace 3 semanas
Xico, México Kone A tiempo completoAbout KoneKone is a leading provider of innovative solutions for people flow in the built environment. We aim to create a more sustainable and livable world.Job DescriptionJob Title: Customer Service RepresentativeSalary: $45,000 - $60,000 per yearWe are seeking a skilled and customer-focused Customer Service Representative to join our team. In this role,...
-
Customer Service Representative
hace 4 semanas
Xico, México Marriott International, Inc A tiempo completo**Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at The Ritz-Carlton Mexico City. As a key member of our Rooms & Guest Services Operations department, you will be responsible for providing exceptional customer service to our guests.**Key Responsibilities:**Answer, record, log, and process all guest calls,...
-
Customer Service Representative
hace 3 semanas
Xico, México Operadora Paypal De México S. De R.L De C.V. A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and communication?We're looking for a skilled Customer Service Representative to join our team at Operadora PayPal de México S. de R.L. de C.V.About the Role:This is a full-time position offering a variety of shift timings, ranging from early...
-
Senior Customer Service Representative
hace 4 semanas
Xico, México Fedex Express Lac A tiempo completoAbout the RoleWe are seeking an experienced Senior Customer Service Representative to join our team at FedEx Express Lac.
-
Customer Service Representative
hace 1 hora
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Marriott International, Inc.Responsibilities:Provide exceptional customer service to guests, responding to their inquiries and resolving issues in a professional and timely manner.Welcome and acknowledge all guests according to company standards,...
-
Customer Service Representative
hace 1 mes
Xico, México Global Payments A tiempo completoAt Global Payments, we're constantly working to make payments easier for millions of people around the world. Our dynamic team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders succeed with confidence. We're passionate about delivering best-in-class payment technology and software solutions. As a...
-
Customer Service Representative
hace 4 semanas
Xico, México Marriott International, Inc A tiempo completo**Job Overview**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment and is committed to delivering exceptional service to our guests.**About the Job**This full-time position is located at The Westin Santa Fe...
-
Customer Service Representative
hace 4 semanas
Xico, México Marriott International, Inc A tiempo completoJob OverviewAs a Customer Service Representative at Marriott International, Inc, you will be part of a dynamic team that delivers exceptional guest experiences. This role requires a strong focus on customer satisfaction and a passion for delivering quality service.Key ResponsibilitiesProvide personalized service to guests, ensuring their needs are met and...
-
Customer Service Representative
hace 4 semanas
Xico, México Indrive A tiempo completoJob Title: Customer Service RepresentativeAt Indrive, we are seeking a detail-oriented and organized Customer Service Representative to join our team. This role will involve reviewing and verifying driver documents, maintaining accurate records, and conducting background checks.Responsibilities:Verify the accuracy of driver documents and maintain up-to-date...
-
Customer Service Representative
hace 4 semanas
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our team at The Westin Santa Fe Mexico City. This is a full-time opportunity that requires excellent communication and problem-solving skills.About the RoleThis role involves interacting with guests in a professional manner, addressing their service needs, and providing them with a...
-
Customer Service Representative
hace 3 semanas
Xico, México Marriott International, Inc A tiempo completoOverview: Marriott International, Inc is seeking a Customer Service Representative to join our team in Mexico City. This role involves providing exceptional service to our guests and ensuring a smooth experience for all.
-
Senior Customer Service Representative
hace 1 mes
Xico, México Fedex Express Lac A tiempo completoCustomer Service ExcellenceFedEx Express Latin America and Caribbean Division is seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our top-tier enterprise customers, ensuring their needs are met and exceeded.Key...