Culinary Experience Manager
hace 1 mes
Cozymeal is a leading global marketplace that connects customers with top-rated culinary experiences and products. Our platform features a wide range of offerings, including cooking classes, private chef experiences, culinary tours, and more.
About the RoleWe are seeking a highly skilled Culinary Manager to join our team. As a Culinary Manager, you will be responsible for managing relationships with our culinary partners, including chefs, sommeliers, and food tour guides.
Key Responsibilities- Assist culinary partners with questions and requests related to our platform, upcoming experiences, and tools.
- Review and improve current processes within the partner support team, including automation and restructuring.
- Develop and implement metrics and KPIs to measure team performance and drive growth.
- Conduct analysis and reporting on key areas within the partner community.
- Collaborate with the team to develop new menus, experiences, and market launches.
- Bachelor's degree or equivalent.
- 4+ years of experience in account management or customer service.
- 3+ years of culinary and/or beverage experience.
- 3+ years of experience in leading a team.
- Excellent verbal and written communication skills.
- Strong data analysis skills.
- Ability to work efficiently in a home office environment.
- Proficient in Google suite and Excel.
- Competitive pay.
- Stock options (after 1 year).
- Opportunity to grow within the organization and learn from industry experts.
- Great work environment with a strong and friendly team.
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