Culinary Experience Manager

hace 1 mes


Ciudad de México, Ciudad de México Cozymeal A tiempo completo
About Cozymeal

Cozymeal is a leading global marketplace that connects customers with top-rated culinary experiences and products. Our platform features a wide range of offerings, including cooking classes, private chef experiences, culinary tours, and more.

About the Role

We are seeking a highly skilled Culinary Manager to join our team. As a Culinary Manager, you will be responsible for managing relationships with our culinary partners, including chefs, sommeliers, and food tour guides.

Key Responsibilities
  • Assist culinary partners with questions and requests related to our platform, upcoming experiences, and tools.
  • Review and improve current processes within the partner support team, including automation and restructuring.
  • Develop and implement metrics and KPIs to measure team performance and drive growth.
  • Conduct analysis and reporting on key areas within the partner community.
  • Collaborate with the team to develop new menus, experiences, and market launches.
Requirements
  • Bachelor's degree or equivalent.
  • 4+ years of experience in account management or customer service.
  • 3+ years of culinary and/or beverage experience.
  • 3+ years of experience in leading a team.
  • Excellent verbal and written communication skills.
  • Strong data analysis skills.
  • Ability to work efficiently in a home office environment.
  • Proficient in Google suite and Excel.
What We Offer
  • Competitive pay.
  • Stock options (after 1 year).
  • Opportunity to grow within the organization and learn from industry experts.
  • Great work environment with a strong and friendly team.


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