International Program Associate Role
hace 4 semanas
**Job Title:** International Program Associate
**Job Overview:** At Worldstrides, we are seeking a highly skilled and detail-oriented individual to join our team as an International Program Associate. As a key member of our global programs team, you will be responsible for providing exceptional customer service and administrative support to our clients and internal teams.
**Key Responsibilities:**
- Proactively engage with teachers and clients to ensure a seamless experience, working closely with Account Managers to ensure all details are met.
- Track and remind clients about important deadlines and tasks, reviewing their accounts to answer questions and coordinate with the accounts team.
- Follow up with clients regarding travel requirements applicable to their destination, reviewing rooming arrangements to ensure proper reservations are made.
- Create promotional materials, such as PowerPoint presentations and custom tour itineraries, to showcase our product to prospective clients.
- Collaborate with team members in operations, flights, program management, customer service, accounts, and emergency to ensure a smooth experience for our clients.
**Requirements:**
- A Bachelor's degree or secondary educational program recommended
- Excellent customer service and administrative skills
- Strong attention to detail and multitasking skills
- Proficiency in Microsoft Office and the ability to pick up new software quickly
- Process-oriented and organized
- Problem solver with advanced English skills, both written and oral
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