Technical Operations Specialist

hace 6 días


Ciudad de México, Ciudad de México Virtualent A tiempo completo

We're seeking a highly skilled and proactive Support Engineer to join our team at Virtualent. As a key member of our IT operations team, you will be responsible for maintaining the smooth running of our IT systems and services.



About the Role


  • Manage and maintain Unix/Linux operating systems and related IT operations
  • Provide technical support and resolve issues through our ticketing system
  • Troubleshoot and debug SQL/PLSQL code and shell scripts
  • Collaborate with the team to automate processes for infrastructure and services
  • Ensure monitoring, alerting, and reporting are up-to-date
  • Work effectively in a virtual team environment and contribute to knowledge-sharing and diagnostic tools


Requirements


  • Proven experience in maintaining Unix/Linux operating systems and related IT operations
  • Strong troubleshooting and debugging skills with SQL/PLSQL code and shell scripts
  • Excellent communication and documentation skills
  • Proactive attitude towards problem-solving and client satisfaction
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Experience with automation tools and scripting for infrastructure management


At Virtualent, we offer a competitive salary, health, dental, and vision insurance, flexible working hours, and opportunities for professional development in a supportive and dynamic work environment.




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