Technical Operations Specialist
hace 6 días
We're seeking a highly skilled and proactive Support Engineer to join our team at Virtualent. As a key member of our IT operations team, you will be responsible for maintaining the smooth running of our IT systems and services.
About the Role
- Manage and maintain Unix/Linux operating systems and related IT operations
- Provide technical support and resolve issues through our ticketing system
- Troubleshoot and debug SQL/PLSQL code and shell scripts
- Collaborate with the team to automate processes for infrastructure and services
- Ensure monitoring, alerting, and reporting are up-to-date
- Work effectively in a virtual team environment and contribute to knowledge-sharing and diagnostic tools
Requirements
- Proven experience in maintaining Unix/Linux operating systems and related IT operations
- Strong troubleshooting and debugging skills with SQL/PLSQL code and shell scripts
- Excellent communication and documentation skills
- Proactive attitude towards problem-solving and client satisfaction
- Ability to work flexible hours, including evenings, weekends, and holidays
- Experience with automation tools and scripting for infrastructure management
At Virtualent, we offer a competitive salary, health, dental, and vision insurance, flexible working hours, and opportunities for professional development in a supportive and dynamic work environment.
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