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Enterprise Network Security Specialist

hace 2 meses

Guadalajara, Jalisco, México F5 A tiempo completo
About F5

F5 is a leading provider of application delivery networking solutions that enable organizations to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world.

We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Our mission is to make the lives of our customers, and their customers, better.

About the Role

We are seeking a highly skilled Enterprise Network Security Specialist to join our team. As a key member of our security team, you will be responsible for providing Tier-3 support for F5 Global Services, taking ownership of issues and driving them to resolution, and handling technical issues of any complexity with minimal supervision.

You will be working closely with our Product Development group to ensure that our products meet customer requirements, and participating in knowledge-share via documentation creation, training, and mentoring. You will also be responsible for developing creative solutions to problems and proving them out in a lab environment.

Key Responsibilities
  1. Provide Tier-3 support for F5 Global Services.
  2. Take ownership of issues and drive them to resolution.
  3. Handle technical issues of any complexity with minimal supervision.
  4. Appropriately manage time and customer issues based on issue severity and business needs.
  5. Develop creative solutions to problems and prove them out in a lab environment.
  6. Solve complex technical challenges that can span the OSI model into application behavior and software/hardware interactions.
  7. Direct interaction with Product Development group on behalf of all external organizations and customers.
  8. Work with Product Development and Product Management to ensure products are implemented in ways that meet customer requirements.
  9. Participate in knowledge-share via documentation creation, training, and mentoring.
Requirements
  • At least 8 years of relevant work experience.
  • Experience with Network Security, Tiered application architectures.
  • Hold a degree in Computer Science, preferably or related field experience.
  • Familiarity with web servers (e.g. Apache, Nginx, Lighttpd, IIS).
  • Familiarity with SQL databases (e.g. MySQL, PostgreSQL, SQLite, MS SQL).
Desired Skills
  • Linux.
  • Virtual machines/environments.
  • OSI Model.
  • SSL/TLS/mTLS/CERTs/Encryption.
  • Advanced Protocol knowledge (TCP/UDP/ICMP/SCTP/GTPcV2).
  • YAML, JSON/XML.
  • HTTP/HTTP2.
  • Log Analysis/Forensics/Wireshark/TCPDUMP.
  • Strongly Desired: REST-ful APIs.
  • NGINX.
  • OWASP top 10 and related.
  • Web Application Security concepts and details.
  • Languages/Scripting: BASH, Python, Go, NodeJS.
  • Docker/Containers.
  • Kubernetes/Istio.
  • Firewall/Network Architecture.
  • Telco Experience/CGNAT.
  • SNORT/Intrusion Detection.
Work Environment and Technical Acumen

Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.

Duties may require being on-call periodically and working outside normal working hours (holidays, evenings, and/or weekends).

Duties may require the ability to travel via automobile or airplane, up to 10% of time.