Freight Operations Coordinator
hace 4 semanas
At Rapido Solutions Group, we are dedicated to connecting hyper-growth businesses with the best global talent, allowing customers to scale efficiently and effectively. Our team is committed to creating opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.
We combine diversity, joy, and passion to create a dynamic community that allows our customers to achieve their objectives in the best way. Our objective is to become the best place to work, which is why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries in the USA.
Key Responsibilities:
- Utilize client's proprietary freight management technology platform to support daily business operations
- Oversee assigned freight, from pickup to delivery, providing real-time information to all stakeholders
- Provide superior customer service to carriers
- Participate in and contribute professionally to weekly team/company meetings
- Uphold Key Performance Indicator (KPI) Metrics
Benefits:
- Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance, and savings fund
- Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building
- Work-Life Balance: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor
- Amazing amenities like Ping-Pong table, videogames area, beer on Fridays, Sports teams, and more Monthly activities
Requirements:
- Fluent English Skills
- Ability to multi-task and perform several duties at one time
- Ability to establish and maintain effective working relationships with customers, employees, and management
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.
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