Oracle Fusion Applications Technical Support Specialist

hace 3 semanas


Zapopan, Jalisco, México Oracle A tiempo completo

Job Summary:

We are seeking a skilled Technical Analyst to join our team as a Principal Support Engineer for Oracle ERP Cloud Applications.

About the Role:

This is a challenging and rewarding opportunity to work with diverse teams, spanning multiple time zones, and contribute to delivering exceptional support for Oracle customers.

Main Responsibilities:

  • Resolve complex technical problems with meticulous attention to detail, ensuring efficient issue diagnosis and problem resolution.
  • Serve as an effective communicator and negotiator in problem resolution and management.
  • Collaborate with teams to enhance automation and knowledge base for application services.
  • Demonstrate ability to collaborate and work effectively with globally distributed teams.
  • Cultivate a strong desire to learn and stay updated on Oracle Fusion Applications, web technologies, and industry trends.

Requirements:

To be successful in this role, you will need:

  • 5-7 years of experience in analyzing deployment architectures, troubleshooting, and debugging issues in Oracle Fusion Applications developed using the ADF framework.
  • A technical degree (BS Computer Science/Management Information Systems/Science/Engineering/Math/Physics/Chemistry) with a GPA.
  • Strong proficiency in identifying functionality and usability bugs within applications code written in SQL, PL/SQL, J2EE applications, and Oracle RDBMS Database.
  • Functional understanding of Oracle Finance ERP applications or similar financial industry applications.
  • Knowledge of problem categories, including performance, application integrations, SOAP and REST implementation, and network layers.
  • Exceptional communication skills in English.

Desirable Skills:



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