Oracle Fusion Applications Technical Support Specialist
hace 3 semanas
Job Summary:
We are seeking a skilled Technical Analyst to join our team as a Principal Support Engineer for Oracle ERP Cloud Applications.
About the Role:
This is a challenging and rewarding opportunity to work with diverse teams, spanning multiple time zones, and contribute to delivering exceptional support for Oracle customers.
Main Responsibilities:
- Resolve complex technical problems with meticulous attention to detail, ensuring efficient issue diagnosis and problem resolution.
- Serve as an effective communicator and negotiator in problem resolution and management.
- Collaborate with teams to enhance automation and knowledge base for application services.
- Demonstrate ability to collaborate and work effectively with globally distributed teams.
- Cultivate a strong desire to learn and stay updated on Oracle Fusion Applications, web technologies, and industry trends.
Requirements:
To be successful in this role, you will need:
- 5-7 years of experience in analyzing deployment architectures, troubleshooting, and debugging issues in Oracle Fusion Applications developed using the ADF framework.
- A technical degree (BS Computer Science/Management Information Systems/Science/Engineering/Math/Physics/Chemistry) with a GPA.
- Strong proficiency in identifying functionality and usability bugs within applications code written in SQL, PL/SQL, J2EE applications, and Oracle RDBMS Database.
- Functional understanding of Oracle Finance ERP applications or similar financial industry applications.
- Knowledge of problem categories, including performance, application integrations, SOAP and REST implementation, and network layers.
- Exceptional communication skills in English.
Desirable Skills:
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