Senior Appian Platform Support Specialist

hace 1 mes


Ciudad de México, Ciudad de México Nuvit Service A tiempo completo
Job Title: Senior Appian Platform Support Analyst - AWS Cloud

At Nuvit Service, we are seeking a highly skilled Senior Appian Platform Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing expert-level support for our Appian platform in the AWS cloud.

Key Responsibilities:
  • Support the deployment of Appian code and ensure seamless integration with AWS cloud services.
  • Monitor and control the execution of Appian environments in PRE and PRO environments, ensuring optimal performance and stability.
  • Provide Level 1 support for Appian applications in PRO, troubleshooting and resolving technical issues in a timely manner.
  • Collaborate with cross-functional teams to support the deployment of new Appian versions, patches, and plug-in updates.
  • Utilize Appian development knowledge to implement hot fixes and resolve incidents, ensuring minimal downtime and maximum uptime.
Requirements:
  • 5-7 years of experience supporting Appian platforms, with a strong understanding of Appian development and AWS cloud services.
  • Proven expertise in AWS cloud architecture and deployment, with a focus on scalability and high availability.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced technical environment.


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