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Senior Support Engineer
hace 2 meses
**Job Summary**
Chubb Ina Holdings Inc. is seeking a highly skilled Senior Support Engineer to join our team. As a key member of our organization, you will be responsible for providing technical expertise and support to our customers in the leisure travel industry.
**Key Responsibilities:**
- Serve as a technical expert to support and lead pre-sale customer engagements
- Work directly with customers to aid in high visibility pre-sales opportunities
- Prepare technical documentation, presentations, webinars, videos, and tools to improve sales force and domain expert effectiveness and support industry trade shows
- Evaluate products and provide feedback on features and performance
- Develop enhancements and gap solutions to meet specific opportunity demands
- Guide and develop technical materials to support technical competency initiatives
- Conduct customer demonstrations remotely and in Customer Solutions & Experience Centers
- Keep current with latest, relevant industry trends in simulation and design technologies
**Requirements:**
- Good communication and interpersonal skills
- Ability to work independently and with limited supervision
- Ability to organize one's time in a fast-paced and frequently changing environment
- Bachelor's Degree in Mechanical, Electrical, or Computer Engineering, or other related discipline
- Travel 15-20% of time
- Visa and Passport (Current)
**Preferred Qualifications:**
- 5 years of experience (or equivalent) with Integrated Architecture family of products, such as Studio 5000 Logix Designer, ControlLogix/CompactLogix, Sensors & Switches, IO-Link Technology
**About Us:**
Chubb Ina Holdings Inc. is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
