Clinical Research Coordinator

hace 2 días


Xico, México Icon Plc A tiempo completo

At Icon Plc, we're driven by a passion to advance and improve patients' lives. Our diverse teams enable us to become a better partner to our customers, and we're committed to delivering excellence at every touch-point.

We foster an inclusive environment where everyone feels valued and empowered to make a meaningful impact. As a Clinical Research Coordinator - Patient Engagement Specialist, you'll play a vital role in supporting our growth and success by encouraging patients to participate in clinical research studies.

**Job Summary:**

This entry-level role involves acting as the main point of contact for patients interested in participating in clinical trials. You will conduct phone screens, review patient medical information, discuss research opportunities, maintain patient databases, and report recruitment outcomes.

Main Responsibilities:

  • Screen potential study participants according to tele-screen questionnaires to determine suitability for trials
  • Accurately review, enter, and edit patient information in CTMS systems
  • Book patient appointments into CTMS ensuring accurate and up-to-date entries
  • Attend all study-related training and ensure working knowledge of study protocols
  • Meet daily recruitment targets, including calls made, pre-screens completed, leads contacted in a timely manner, screenings/PIV scheduled
  • Identify suitable study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations
  • Effectively communicate the importance of research participation and relevant study details to volunteers
  • Provide exceptional patient experiences by building positive rapport and consistent follow-up

About ICON:

Our company is built on a foundation of values that drive our culture: Accountability & Delivery, Collaboration, Partnership, and Integrity. These principles guide everything we do, from our interactions with customers to our internal operations.

We offer competitive salary packages, regular benchmarking against industry competitors, and annual bonuses reflecting delivery of performance goals. Our benefits package includes health-related benefits for employees and their families, competitive retirement plans, and related perks like life assurance.

In this role, you'll have the opportunity to grow professionally and contribute to a dynamic team that's passionate about making a difference in the lives of patients.



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