Software Systems Engineer

hace 2 semanas

Ciudad de México, Ciudad de México IGT A tiempo completo
About the Role

We are seeking a highly skilled Software Systems Engineer to join our team at IGT. As a key member of our Systems Support organization, you will be responsible for designing, developing, and troubleshooting software programs for enhancements and new products.

Key Responsibilities
  • Develop software and support tools for design, infrastructure, and technology platforms, including operating systems, compilers, routers, networks, utilities, databases, cloud-based tools, and internet-related systems.
  • Determine hardware compatibility and/or influence hardware design.
  • Carry out activities related to new installations, upgrades, and long-term maintenance support for any/all IGT Gaming Systems software applications.
  • Contribute to the definition or modification of currently established processes, procedures, and standards to improve efficiency.
  • Work as part of a multidisciplinary team to achieve specific goals or draft policies and procedures relevant to the Systems Support organization.
  • Communicate effectively (verbally and in writing) in both English and Spanish with other related organizations (internal and external) to develop solutions as needed.
  • Draft applicable documentation at the systems engineer level when necessary or as assigned.
  • Use remote connectivity solutions to provide real-time assistance on production systems while following compliance guidelines.
  • Adhere to best practices, standardized processes, and standard operating procedures.
  • Perform thorough system analyses and develop supporting documentation.
  • Recreate reported issues in a lab environment, working to find a solution and following appropriate channels to address them in the field.
Requirements

Education:

Bachelor's degree in a technology-related field; others may be considered.

Experience:

A minimum of 3 years of work experience in systems engineering, quality control, database administration, IT, or a related engineering support role.

Essential Requirements:

  • Linux-based technologies.
  • Knowledge of microservices and containers.
  • Deep understanding of servers and computing systems, including network administration, operating system installation, software support, database administration, and system installation/integration.
  • Knowledge in the following areas: Windows Server, Microsoft SQL Server, SQL Server deployment/administration/query, network design/troubleshooting.
  • Ability to work outside of regular business hours, including weekends and holidays (depending on business needs).
  • Willingness to travel as needed.
  • Advanced English skills.
Keys to Success


• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership

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