Key Accounts Support Specialist
hace 6 días
Job Overview
">We are seeking a highly skilled and experienced Key Accounts Support Specialist to join our team at ArcelorMittal. As a key member of our sales team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
">About the Role
">This is an exciting opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. As a Key Accounts Support Specialist, you will be responsible for analyzing purchase orders from customers, communicating with mill contacts, and working closely with our technical representatives to ensure accurate entry of technical specs into SAP.
">You will also be responsible for creating inquiries for new items, following orders through to delivery, and coordinating shipping with our logistics team. Additionally, you will gather and forward proper shipping documentation to the logistics team and ensure that customers receive invoices for shipments in a timely manner.
">Requirements
">To be successful in this role, you will need to have a Bachelor's degree, minimum 3+ years customer service experience, and SAP or ERP system experience. Steel industry experience is a plus, and proficiency in Microsoft Office software, especially Excel, is required.
">You must be able to multitask, meet deadlines, and provide exceptional customer service while working independently. Strong written and verbal communication skills are essential.
">Working Conditions
">The ideal candidate will be based in Mexico, Queretaro, and will report directly to the CSR - Flat Product manager. You will be part of a dynamic team working closely with our customers and stakeholders to achieve business objectives.
">Compensation Package
">The salary for this position is estimated to be around $60,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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