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Master Data Analyst
hace 2 meses
We are seeking a highly skilled Master Data Analyst - Associate to join our team at Steelcase. As a key member of our organization, you will be responsible for ensuring the integrity, quality, and reliability of master data to support business processes and decision-making.
Key Responsibilities- Execute and monitor customer, business partner, and product data management and maintenance activities while following global master data policies and practices.
- Manage and communicate directly with dealers, customers, and business partners to ensure data accuracy and consistency.
- Create, update, and maintain master data records in SAP, ensuring data accuracy and consistency.
- Implement and enforce data governance policies and standards to guarantee high-quality master data.
- Conduct regular audits of master data to identify and resolve discrepancies or inconsistencies.
- Implement data quality checks and validations to prevent errors in master data creation or modification.
- Identify opportunities for process optimization and automation to enhance efficiency in master data management.
- Contribute to the development and implementation of best practices for master data processes.
- Provide training to end-users on SAP master data processes and best practices.
- Create and maintain documentation related to master data processes, procedures, and standards.
- Work with relevant partners and appropriate team members to resolve master data issues in an efficient and timely manner.
- Manage customer data and customer data integrity across systems.
- Ensure replication of data is conducted in a timely manner.
- Investigate and resolve master data-related issues or errors, working with cross-functional teams to implement corrective actions.
- Bachelor's degree in Business or related field.
- At least 1 year of experience in Master Data or System Administration.
- Advanced written and spoken English.
- Intermediate to advanced level of MS Excel.
- SAP knowledge is a plus.
- Strong organization skills and ability to prioritize tasks and complete them efficiently.
- Strong attention to detail with ability to research and resolve complex problems.
- Demonstrated customer service passion and a willingness to go the extra mile.
- Ability to communicate effectively through a variety of channels with customers and working across matrix organizations (cross-functional teams).
- Continuous improvement mindset.
- Excellent analytical and problem-solving skills.
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more. We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly traded company with fiscal year 2021 revenue of $2.6 billion.
