Digital Sales Representative

hace 1 mes


Xico, México Zendesk A tiempo completo

**About the Role**

We're seeking a highly motivated sales professional to join our team as a Digital Sales Representative. As a key member of our sales team, you will be responsible for driving online business conversion rates and providing an exceptional customer experience.

**Key Responsibilities**:

Actively resolve prospect and customer inquiries to drive online business conversion rates
- Become an expert on Zendesk products
- Be the voice of our customers; understand their needs and make them champions
- Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.
- Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity. You will also have a shared revenue target to contribute to.
- Exceed activity, pipeline, and revenue goals on a weekly basis

**Requirements**:

Excellent written communication skills in English. A secondary language of French, German, Spanish or Portuguese is highly desired
- Will require working with clients/prospects across Zendesk's global market
- 1+ years of sales experience; software/SaaS experience preferred
- Real passion for Zendesk technology and quick ability to learn tools and processes
- Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times
- Ability to thrive in a fast-paced environment, think strategically and excel at tactical execution against a task

**About Zendesk**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

**Our Culture**

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

**Equal Opportunity Employer**

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.



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