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Logistics Supervisor
hace 2 meses
Responsibilities:
- Establish and maintain effective relationships with Customers through professional and timely communications.
- Ensure CSRs and Team Leaders achieve their goals and meet day-to-day operations' needs.
- Source, coordinate Capacity assignment according to Customer's requirements and needs with Procurement/Capacity team.
- Monitor team's performance.
- Secure and request automatization of rates in TMS.
- Ensure carrier performance meets customer expectations
- Capacity internal performance metrics.
- Make strategic transportation & volume commitment decisions with the Capacity and Sales team.
- Communicate service issues to customer or TP management.
- Demonstrate ownership of assigned segments of business.
- Analyze customer and carrier data, to identify cost saving opportunities.
- Assists on onboarding processes.
- Oversee team assigned to the position and monitor service across different zones/accounts.
- Track volume and revenues on a weekly basis (Scorecards).
- Oversee and correct service issues with customers.
Requirements:
- Availability of shift rotation every 2 months.
- 3 years' experience in Logistics.
- At least 1 year managing personnel.
- Microsoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulas.
- Bachelor's degree.
- Advanced Spanish and English written, oral, and presentation communication skills.
About Uber Freight:
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Benefits:
- Parking.
- Referral program.
- Major medical insurance.
- Meal vouchers.
Questions:
- Are you available to rotate shifts every 2 months?
- Are you agreeable to having 2 days off during the week?
Education:
- Bachelor's degree (Required).
Experience:
- Logistics: 3 years (Required).
Language:
- English (Required).
Work location: In person."
