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Client Support Expert Role
hace 3 semanas
MSCI Inc. is a leader in providing critical decision support tools and services for the global investment community. We empower clients to understand and analyze key drivers of risk and return, enabling them to make informed investment decisions. As a Total Plan Client Service Analyst, you will provide product support to clients and prospects, focusing on the Total Plan Manager platform.
About the Role
Your responsibilities will include acquiring a thorough understanding of the Total Plan Manager platform, serving as an advocate for MSCI to the client, and providing first-tier product support. You will also coordinate with teams internally to shape the product roadmap and support senior team members in client calls. To succeed in this role, you will need a Bachelor's degree in a relevant field, such as finance or economics, and 1-2 years of finance, accounting, or investment experience.
What We Offer
We offer transparent compensation schemes, comprehensive employee benefits, flexible working arrangements, advanced technology, and collaborative workspaces. Our culture is built on high performance and innovation, where we experiment with new ideas and take responsibility for achieving results. You will have access to our Learning@MSCI platform, LinkedIn Learning Pro, and tailored learning opportunities for ongoing skills development.