Operations Director

hace 5 días


Tijuana, Baja California, México Usa Clinics Group A tiempo completo
Job Summary:
The Operations Director - Health Services will be responsible for managing the productivity and performance of assigned employees at Usa Clinics Group. The ideal candidate should possess leadership qualities, such as prioritizing work, communicating effectively, and maintaining confidentiality.

Key Responsibilities:
* Monitoring automation processes to optimize efficiency
* Providing frequent performance feedback and coaching to established employees
* Maintaining positive leadership and a productive work environment
* Assisting with claim denials and producing productivity reports

Required Qualifications:
* A high school diploma or equivalent
* At least 3 years of experience in BPO services
* Fluency in English and Spanish

Benefits:
* IMSS 100% coverage
* Vacations
* Christmas bonus
* Weekends off

Compensation:
We estimate the annual salary for this position to be between $60,000 to $80,000 depending on experience and qualifications.
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