Professional Services Project Director

hace 4 semanas


Monterrey, Nuevo León, México Gigamon A tiempo completo
Principal Project Manager

Gigamon offers a deep observability pipeline that efficiently delivers network-derived intelligence to your cloud, security, and observability tools, providing valuable insights into your hybrid network infrastructure.

We are seeking an experienced Principal Project Manager to expand our Professional Services business in the region, working closely with customers to achieve meaningful outcomes and building trust through technical excellence.

Key Responsibilities:
  1. Oversee all aspects of service delivery, including scoping, proposal generation, delivery, and final deliverables, ensuring seamless execution and high-quality results.
  2. Manage engagements to meet clients' needs professionally and efficiently, leveraging deep observability and security expertise to drive business outcomes.
  3. Collaborate with trusted partners to support service delivery, fostering a culture of collaboration and mutual success.
  4. Deliver advisory services, educating clients on visibility and security best practices to address complex business and security challenges.
  5. Build and enhance business processes and methodologies, driving efficiency and effectiveness in our Professional Services offerings.
  6. Grow the business by engaging with customers, partners, and internal teams, positioning Gigamon as a trusted partner in the market.
  7. Lead and manage a team of Professional Services Engineers, providing guidance and support to drive team success.
Requirements:
  • Bachelor's degree in a technical discipline or equivalent work experience.
  • 10+ years of experience in network visibility, information security, cybersecurity, incident response, or enterprise risk management.
  • 6+ years of experience managing matrix and/or indirect project staff.
  • Extensive knowledge in network visibility, cybersecurity operations, emerging security technologies, and evolving threat trends.
  • Proven experience managing large-scale projects related to information security, technology risk management, cybersecurity, or cyber-risk management.
  • Experience in incident response or threat hunting.
  • Demonstrated ability to produce precise, concise, and accurate technical deliverables and business communications.
  • Proven track record of working with global, virtual teams and collaborating with a broad range of roles.
  • Ability to manage high-pressure situations with various stakeholders and executives.
  • Strong understanding of security risks and the ability to implement appropriate security controls.
  • Project Management accreditation (PMP, PgMP) or equivalent preferred.
  • Any IT Security or Networking certification is a plus.
  • Excellent English communication skills, both verbal and written.
  • Ability to speak Portuguese is a plus.


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