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Senior Cloud Operations Engineer
hace 2 meses
Job Overview
Key Responsibilities
We are seeking a highly skilled Senior Cloud Operations Engineer to lead the operations and continuous improvement of automated cloud landscape management on SAP BTP. The ideal candidate will have extensive experience in cloud landscape management and governance, preferably with SAP BTP, and a strong background in automation, cloud operations, cloud security, and operations model transformation.
Responsibilities
- Lead the operations and continuous improvement of automated cloud landscape management on SAP BTP.
- Be an expert in operational tasks and fulfill those tasks and services.
- Work towards transitioning the operations model to 24/5 or 24/7, establishing processes, ensuring seamless operations, and minimal downtime.
- Ensure seamless operations, including efficient issue escalation, timely fulfillment of service requests, and overall operational excellence.
- Take a leadership role in upskilling and guiding a newly onboarded 3rd party Ops team, providing necessary support and expertise.
- Foster a culture of clear communication and documentation to facilitate knowledge sharing and collaboration within the team.
- Proactively address operational challenges, troubleshoot issues, and implement solutions to maintain a high level of system reliability.
- Work closely with internal and external teams to transfer knowledge and ensure a smooth transition of operational responsibilities.
- Drive security initiatives across the cloud landscape, ensuring compliance with industry standards and best practices.
- Collaborate with the team to enforce security measures and implement automation to enhance overall operational efficiency.
- Collaborate closely with internal teams and stakeholders to understand requirements and deliver effective solutions.
- Leverage expertise in authentication and authorization topics to enhance the security posture of our cloud landscape.
- Implement best practices for user access control and identity management.
- Utilizing Infrastructure as Data principles, with a focus on implementing and optimizing Crossplane for efficient Infrastructure as Data (IaD).
- Evaluate new cloud and platform technologies to contribute to the development of end-to-end reference architecture.
Requirements
- Extensive experience in cloud landscape management and governance, preferably with SAP BTP.
- Project management experience, preferably in operations area. Strong leading and organizational skills.
- Establishing new operation teams.
- Strong background in automation, cloud operations, cloud security, and operations model transformation.
- ITIL 4 Certification (Intermediate/Expert/Master).
- Proven experience with Infrastructure as Code (IaC) and Crossplane for Infrastructure as Data (IaD).
- Excellent communication English verbal and written skills with the ability to create and maintain comprehensive technical documentation.
- Ability to convey complex technical concepts to non-technical stakeholders.
- Knowledge and experience in authentication and authorization protocols.
- Proven ability to evaluate and implement recent technologies to drive innovation.
About Us
SAP is a global leader in enterprise software and software-related services. We help companies of all sizes and industries run better. Our cloud-based solutions are designed to help organizations manage their operations, improve their performance, and make better decisions. We are committed to creating a workplace that is inclusive, diverse, and supportive of our employees' well-being. We believe that our employees are our greatest asset, and we invest in their growth and development to help them realize their full potential.
