CSE Engineer Product Specialist

hace 3 semanas

Ciudad de México, Ciudad de México Kone A tiempo completo

About the Role:

We are seeking a highly skilled CSE Engineer Product to join our team at KONE. As a key member of our engineering team, you will be responsible for the coordination of all engineering works until the project is handed over to maintenance.

Key Responsibilities:

  • Provide technical expertise on the optimal KONE product for the customer.
  • Understand how customer needs are translated into product-specific requirements.
  • Take part in non-standard solutions, tendering with expertise on KONE products like escalators and autowalks, machine-room-less elevators, high rises, ReGenerate, ReNova or third-party equipment.

Collaboration with Sales:

  • Responsible for finding the optimal KONE product to meet the customer's needs for non-standard and modernization cases.
  • Selects the correct product platform on which to make the offer.

Product Planning – Costing:

  • Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed.
  • Responsible for correct product costings in non-standard cases, both for corporate and local materials.

Product Planning – Specs:

  • Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed).
  • Creates product specifications for corporate materials and local materials.
  • Performs initial and revised non-standard energy calculations.
  • Performs simple traffic analyses.

When Accountable for the Overall Engineering of the Project:

  • Accountable for technical site surveys.
  • Accountable for the technical content of the order between MS 0b and MS 2z.

Product Planning – Availability and Lead Times:

  • Coordinates product lead times from Supply Line and local sourcing.

Product Planning – Installability:

  • Ensures that the proposed product can be installed.
  • Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations.

Product Planning – Maintainability:

  • Ensures that the planned proposed product fulfills the customer's product life cycle needs.
  • Identifies possible deviations to standard maintenance methods and ensures that resolutions are found.

Product Planning – Compliance:

  • Ensures that the proposed product fulfills local codes, regulations and safety requirements.
  • Ensures alignment with environmental regulations.
  • Ensures that the planned product complies with KONE's Engineering Policy.

Key Tasks in the KONE Customer Process:

  • Provides content for pre-tender and pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts).
  • Executes activities for holistic product planning.

Key Tasks in the KONE Delivery Process:

  • Accountable for creation of layouts.
  • Analyses change requirements, and makes proposals on new product design.
  • Provides needed details to the CSE Specialist on ordering materials and completing the documentation process.
  • Provides product-related information to the Project Manager, Installation Supervisor and Maintenance Supervisor.
  • Shares knowledge with maintenance as needed.

General Responsibilities:

  • Participates in product and new service release information-sharing sessions.
  • Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs.
  • Offers input to the product offering management about customization, standardization and interface requirements for the portfolio.
  • Contributes to the Customer Solutions Engineering virtual and local network.
  • Contributes and utilizes the Customer Solutions Engineering case library.
  • Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI).
  • Defines local technical content in sales configuration tools.
  • Is the primary front line technical contact person for Supply Line.
  • Responsible for solution engineering in non-standard customer builds, also in standard product cases, for example transportation routes, special shafts and building automation systems.

Requirements:

  • Bachelor's Degree in Mechanical Engineering, Electronics Engineering or Electric Engineering or related.
  • KONE product knowledge.
  • Advanced English.

About KONE:

We are a global leader in the elevator and escalator industry, providing innovative solutions for people flow in buildings, cities and landscapes. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.

What We Offer:

  • Competitive salary.
  • Opportunities to learn and grow.
  • Comprehensive health and wellness plans for the entire family.
  • More benefits than required by law.

Join Our Team:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

About Our Culture:

We are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.

Why Work at KONE:

We are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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