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Business Systems Analyst

hace 1 mes

Ciudad de México, Ciudad de México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

About the Role:

MMC is seeking a highly skilled Business Analyst to join our team in Mexico City. As a Business Analyst, you will play a key role in gathering detailed requirements from the business, identifying process improvements, and using knowledge of ServiceNow functionality to recommend solutions.

Key Responsibilities:

  • Gather detailed requirements from the business for both data analytics and ServiceNow solutions
  • Evaluate current processes and identify areas for improvement using ServiceNow functionality
  • Translate business requirements into technical specifications and optimal solutions
  • Manage and execute testing to verify that development meets the specified requirements
  • Use SQL, Excel, and BI tools for data analysis and testing of data quality

Requirements:

  • ServiceNow experience – Understanding of catalog items, workflows, reports (required)
  • Experience with running queries in SQL, Excel (required)
  • Experience with data visualization tools such as Qlik Sense (preferred), Tableau, or Power BI
  • Excellent communication skills in English (C1 level)

What We Offer:

  • A company with a strong brand and strong results to match
  • Culture of internal mobility, collaboration, and valued partnership from the business
  • Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities
  • Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays (with early dismissal)
  • Work with highly skilled ServiceNow team and Data Analytics team
  • Obtain further training in ServiceNow platform
  • Enjoy unlimited access to a vast range of courses and professional training through Udemy