Application Operations Monitoring Specialist
hace 2 semanas
Job Description: We are seeking an experienced Application Operations Monitoring Specialist to join our team at Global Payments. This role will focus on operations and support of various GMAS North America, Europe, and Asia Pacific applications.
Key Responsibilities:
- Participate in business enhancements on the Merchant Accounting System, back-end processing, and ancillary systems.
- Manage team releases, coordinate with internal customers on platform operations.
- Provide second-level support for Global internal teams related to the Merchant Accounting System, back-end processing, and ancillary systems.
- Assist in the creation and maintenance of Merchant Accounting Operations procedures and processes.
- Work on assignments requiring considerable initiative. Understand the implications of work and make recommendations for solutions.
- Available to provide 24/7 on-call support for the Merchant Accounting System.
Requirements:
- Bachelor's Degree or relevant experience in place of education.
- Minimum three years of relevant experience.
- Information Technology Field and/or Bankcard Industry experience.
- Able to work days, Mon-Fri, 8 AM to 5 PM.
- Must be available for 24/7 on-call production support.
- Google Suite experience.
- Merchant Accounting System (MAS) knowledge.
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