Regulatory Compliance Manager

hace 1 mes


Xico, México Citi A tiempo completo

Overview

Citi seeks an experienced Regulatory Compliance Manager to lead the incident management process and drive quality standards in our Operations teams. As a key member of our Business Control group, you will be responsible for managing and driving the incident management process from start to finish.

Key Responsibilities

  • Produce weekly incident management reports communicated with senior leaders across supported lines of business.
  • Facilitate and ensure issue management quality standards are met for documented issues.
  • Serve as single point of contact for issue metrics and transform raw data into actionable insights for senior leadership.
  • Develop and produce issue and incident metrics for senior leadership on a weekly, monthly, and quarterly basis.
  • Perform quality assurance over issues reported on executive-level reports, including Monthly Operations Decks and Weekly Control Decks.
  • Leverage communication and influencing skills to guide issue and corrective action plan owners during the issue management process.

Requirements

  • Ability to run and manage conference calls with business partners, technology, and functional peers from multiple disciplines.
  • Preference for experience in Transaction Services functional knowledge.
  • Proficiency with the iCAP system, with Cognos experience a plus.
  • 6-10 years of experience in regulatory compliance or related field.

Estimated Salary Range: $120,000 - $180,000 per year

About Citi

Citi is an equal opportunity and affirmative action employer committed to diversity and inclusion. We strive to create an inclusive environment where all employees can thrive and contribute to our success.



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