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Program Manager
hace 2 meses
Job Summary:
Buscojobs México is seeking a highly skilled Program Manager to join our team in the manufacturing operations department. As a Program Manager, you will serve as a liaison to our customers, establishing and monitoring work plans and programs to guarantee optimum service and customer satisfaction.
Key Responsibilities:
- Establish and monitor work plans and programs to ensure customer satisfaction
- Provide infrastructure and resources to support customer needs
- Coordinate technical services from various support departments (HR, IT, Maintenance, Customs, EHS, etc.)
- Monitor assigned manufacturing projects and their financial results
- Ensure compliance with contractual terms and customer requirements
Requirements:
- Bachelor's Degree in Engineering or Business Administration (Master's degree is a plus)
- Full bilingual proficiency
- 5+ years of experience in customer service and project management in manufacturing fields (Medical, aerospace, metal mechanic, hospitality, etc.)
- Customer service-oriented and high sense of urgency
- 3+ years of experience in manufacturing operations (Startups Launch, Lean Mfg, QA, Production, Supply Chain, HR)
- Leadership and negotiation skills
- General knowledge of Customs Services, Billing, I.T. Services, Building Maintenance, etc.
- Computer literacy in MS Windows and MS Office Package, MS Project
About Us:
Buscojobs México is a leading provider of administrative services to maquiladoras and industries. We are committed to delivering exceptional customer service and support to our clients.
