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Digital Pathology Consultant

hace 2 meses


Guadalajara, Jalisco, México Philips Iberica SAU A tiempo completo
About the Role

We are seeking a highly skilled Digital Pathology Consultant to join our team at Philips Iberica SAU. As a Digital Pathology Consultant, you will play a critical role in providing advanced technical support to our customers, ensuring that they receive the best possible solutions and services.

Key Responsibilities
  • Technical Support: Provide first-line remote technical support to customers, communicating solutions or actions in accordance with our regulatory guidelines.
  • Customer Advocacy: Take ownership of customer cases, ensuring that the correct knowledge and diagnostics are captured to enable First Time Right when our field engineers attend site.
  • Server Software Installation: Install and configure server software solutions in Philips and customer-managed environments.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal communication, and documentation skills in English.
  • Technical Expertise: Hold a Bachelor's degree in Informatics or a relevant field, or equivalent practical experience with a minimum of 3 years of experience in IT.
  • Technical Knowledge: Have knowledge and experience working with Microsoft Windows OS, Microsoft SQL, and Active Directory.
  • Flexibility: Be willing to work outside normal office hours when needed (rare cases).
About Philips Iberica SAU

We are a health technology company committed to improving people's lives through innovative healthcare solutions. Our mission is to make a meaningful difference in the lives of our customers and patients. If you are passionate about delivering exceptional results and making a positive impact, we encourage you to apply for this role.