Quality Assurance Director
hace 11 horas
North American Production Sharing, a world leading manufacturer of fasteners for the electronics and lighting industry, is seeking an experienced Quality Assurance Director to join our team in Querétaro, Mexico.
We are committed to excellence in production and quality control. As a key member of our management team, you will play a crucial role in ensuring that our products meet the highest standards of quality, reliability, and customer satisfaction.
The salary range for this position is $70,000 - $100,000 per year, depending on experience.
Job Description:BASIC PURPOSE AND OBJECTIVE
To plan, coordinate, and direct a quality control program designed to ensure continuous production of products consistent with established standards, and to act as the Management Representative for all ISO9001 Standards.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Taking the lead as the Management Representative for all ISO9000 & ISO 14001 related activities and functions, including preparation of one facility for certification audits and post-audit activities.
- Establishing and maintaining ISO9000 objectives and coordinating with all departments to ensure objectives are met and continuous improvement efforts are in place.
- Working with Engineering and Operations departments to develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of the finished product.
- Directing staff engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
- Planning, promoting, and organizing training activities related to product quality and reliability.
- Investigating and addressing customer complaints as regards to quality and serving as the primary customer contact for all quality issues.
- Consulting with engineering personnel relative to modification of manufacturing product drawings, machines, and equipment to improve production and quality of products.
- Daily management of the Quality Team and performing annual performance appraisals and setting annual objectives for direct reports.
- Ability to effectively present information to top management and support staff.
- Participation in APQP Process and creation of all supporting documentation.
REQUIREMENTS:
A Bachelor's degree with 3 years related experience and/or training. Previous customer service experience within manufacturing and quality, ability to interpret the ISO standards and translate into effective processes applicable to production, and English required at 100% proficiency.
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