Senior IT Support Specialist

hace 1 semana


Xico, México Döhler México A tiempo completo

Döhler México, a leading manufacturer of natural ingredients and comprehensive solutions, seeks an experienced IT professional to join our team as a Senior IT Support Specialist.

Job Overview:

We are looking for a highly skilled individual to provide first-level support in IT, ensuring compliance with all service levels using a ticket system. The successful candidate will be responsible for guaranteeing system availability, providing local and remote support, documenting IT area processes, and supervising the correct functioning of the IT infrastructure.

Your Profile:

To succeed in this role, you will need a degree in Systems Engineering, Computational Engineering, or Mechatronic Engineering, with 2-4 years of experience in first-level support. Proficiency in English is also required.

Compensation:

The estimated salary for this position is $15,000 - $17,000 per month, reflecting the current market rates for similar positions in the Ciudad de México area.

Benefits:

As a member of our team, you will enjoy a range of benefits, including medical insurance, dental coverage, life insurance, and meals at a discounted rate. You will also have access to grocery vouchers and a flexible working schedule.

Location:

This is a hybrid remote work position, requiring occasional on-site presence in Ciudad de México.


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