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Software Systems Specialist

hace 2 semanas

Xico, México Nokia A tiempo completo

Nokia is a leader in the technology industry, and we are seeking an experienced Software Systems Specialist to join our team as a Regional Technical Expert. This role will be based in Mexico, with a hybrid work arrangement that balances on-site and remote work.

As a Software Systems Specialist, you will be responsible for providing technical support to customers across various regions. Your primary goal will be to ensure customer satisfaction through effective problem-solving, efficient issue resolution, and proactive communication.

This role requires strong analytical skills, with the ability to troubleshoot complex technical issues and provide expert advice to customers. You must have excellent communication skills, both written and verbal, to effectively collaborate with internal stakeholders and external customers.

The salary for this position is estimated to be around $120,000 per year, based on industry standards and the level of experience required for the role.

About the Job

We are looking for a highly motivated and organized individual who can work effectively in a fast-paced environment. As a Software Systems Specialist, you will be responsible for:

  • Providing technical support to customers across various regions
  • Troubleshooting complex technical issues and providing expert advice to customers
  • Collaborating with internal stakeholders and external customers to resolve technical issues
  • Developing and maintaining good relationships with customers to ensure high levels of satisfaction
  • Contributing to knowledge management articles and best practices within the team

Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

  • Bachelor's degree in Computer Science or a related field
  • Minimum 4-6 years of experience in software systems or a related field
  • Strong analytical skills with the ability to troubleshoot complex technical issues
  • Excellent communication skills, both written and verbal
  • Ability to work effectively in a fast-paced environment
  • Strong organizational skills with attention to detail

About Nokia

Nokia is a global leader in the technology industry, with a rich history of innovation and excellence. We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and organized individual with a passion for software systems, we encourage you to apply for this exciting opportunity.