SAP Concur Implementation Junior Consultant

hace 3 días

Xico, México Sap Se A tiempo completo

About the Role:

SAP Concur Implementation Junior Consultant - Solutions Expert

This role is responsible for implementing SAP Concur services, which includes the Expense and Invoice modules. As a Solutions Expert, you will be responsible for project management, solution design, and providing service solutions to clients. This includes fulfilling the roles of project manager and functional expert in the implementation and providing service solutions to the client. You will also be responsible for managing client expectations, driving client deliverables, and exercising scope control to ensure project completion on schedule. Additionally, you will be responsible for designing solutions for complex requirements, developing and maintaining strong functional and technical product knowledge, and effectively communicating and working with second-level sponsors, internal and client project teams, international and multi-cultural clients.

Key Responsibilities:

• Manage multiple concurrent, regional, multi-phased implementations following SAP Concur implementation methodology and provide essential care to clients under your care.
• Quickly and effectively gather client's business requirements to design and configure SAP Concur services.
• Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones/countries.
• Creatively design solutions for complex requirements.
• Develop and maintain strong functional and technical product knowledge.
• Effectively communicate and work with second-level sponsors, internal and client project teams, international and multi-cultural clients.
• Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely.
• Conduct effective training and product demonstrations with clients at their location or by placing calls remotely.
• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline.
• Provide contributions to SAP Concur project methodology and document library.
• Provide updates on client statuses and escalate issues while maintaining control of the project.
• Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities.
• Meet or exceed deployment productivity and quality metrics.
• Deliver outstanding client service to achieve high implementation survey scores.
• Work effectively with peers, other departments, and management.

Requirements:

• Knowledge on SAP FI is a must; a certification on SAP FI is highly preferred.
• SAP FM and finance processes on non-SAP systems are a plus.
• Experience with financial applications and knowledge of accounting processes is preferred.
• Minimum of two years of experience implementing financial or hosted applications or system applications.
• Proficient in ABAP programming with hands-on experience in creating and modifying reports, functions, and BADIs.
• Understanding of SAP FI/CO modules and their configurations.
• Familiarity with integrating SAP Concur and SAP S/4HANA using IDocs, BAPIs, or APIs.
• Experience in project management, consulting, and/or software implementation.
• Experience in client-facing/service roles.
• Strong organizational skills and ability to deliver on commitments.
• Required to pass a background check.

Specialized Knowledge & Skills:

• Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues.
• Proven negotiation and presentation skills.
• Exceptional written and verbal communication skills.
• Strong technical aptitude and ability to understand technical concepts quickly.
• Finance/Accounting experience in Mexican requirements.
• Ability to persuade and influence.
• Excellent organizational and planning skills.
• Ability to work productively in a fast-paced, ever-changing environment.
• Ability to address and manage through ambiguous situations - assess situations, problem solve, and make decisions.
• Ability to prioritize and manage workload to meet deadlines.
• Ability to guide clients through methodology and offering of best practices.

Critical Performance Competencies:

• Accountability.
• Planning and Organization.
• Change Management.
• Attention to Detail.
• Business Acumen/Strategic Business Perspective.
• Communication and Influence.
• Displays passion for & responsibility to the customer.
• Displays leadership through innovation in everything you do.
• Displays a passion for what you do and a drive to improve.
• Displays a relentless commitment to win.
• Displays personal & corporate integrity.

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