Guest Experience Manager
hace 6 días
**Job Summary**
We are seeking a highly skilled Guest Experience Manager to join our team at Marriott International.
As a Guest Experience Manager, you will be responsible for creating memorable guest experiences by promoting and delivering exceptional service across all aspects of the hotel. You will also be responsible for developing and implementing strategies to improve guest satisfaction and loyalty.
The ideal candidate will have excellent leadership and communication skills, be able to work independently, and possess a strong understanding of hospitality operations. If you are passionate about delivering exceptional guest experiences and have a knack for creating memorable moments, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
- Create memorable guest experiences by promoting and delivering exceptional service
- Develop and implement strategies to improve guest satisfaction and loyalty
- Lead and manage a team of staff to deliver exceptional service
- Monitor and report on guest feedback and suggestions
**Requirements**
- Excellent leadership and communication skills
- Ability to work independently and as part of a team
- Strong understanding of hospitality operations
- Passion for delivering exceptional guest experiences
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