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Business Architect
hace 2 meses
**About the Role**
Zendesk's Enterprise Architecture team is seeking a highly skilled Business Architect to join our team. As a Business Architect, you will be responsible for applying a structured business architecture approach and methodology to gather key views (capability, functional landscape) and help define, re-engineer, and automate processes across the enterprise.
**Key Responsibilities**
- Partner closely with business and operational team members, IT, and engineering to comprehend Zendesk's business architecture.
- Pinpoint areas for improvement and delineate strategies to enhance key capabilities.
- Lead the enablement of key capabilities and build outstanding organizational designs and operating metrics.
- Collaborate with cross-functional teams to drive business outcomes and improve processes.
**What You'll Bring**
- Proficiency in applying a structured business architecture approach and methodology.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
**About Zendesk, S. De R.L. De Cv (Mexico)**
Zendesk is a leading provider of customer service and engagement software. Our Enterprise Architecture team is responsible for designing and implementing the company's business architecture and technology strategy.
