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hace 2 meses
We are seeking a highly skilled Global Network Engineer to join our team at PepsiCo. As a key member of our network operations team, you will be responsible for the ongoing management of our global network and leading network management partners to provide 24x7 support.
Your Impact- This is a hands-on technical role that requires deep network troubleshooting techniques and performance analysis.
- You will independently own the Network Infrastructure support, solving complex issues and suggesting design modifications as appropriate.
- Ensure SLAs are met and perform monitoring and maintenance of the overall environment, working with experienced team members.
- Perform change controls, update process documentation, and team portals.
- Participate in troubleshooting, capacity planning, and analysis, performance analysis, and Root Cause Analysis.
- Communicate with peers and managers regarding system issues and participate in 24x7 on-call.
- Automate operational tasks to make processes simpler and more robust.
- Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
- Manage network service providers and matrixed resources.
- Refresh heat-maps and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity.
- Monitor and analyze statistical data to develop improvement plans for network and application performance.
- Provide an effective network capacity plan in partnership with Network Capacity team.
- Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth.
- Oversee the management of service level agreements (SLAs) with vendors and service providers.
- Oversee and direct all aspects of the 24/7/365 mission-critical network/telecommunication infrastructure operations, including planning, supporting, and maintaining functions.
- Serve as the junior-level escalation point for network operations to resolve critical incidents.
- Maintain policy and procedures manual, conduct monthly service review meetings with key stakeholders, and drive vendor governance in partnership with IT supplier relationship management leads.
- Bachelor's degree in Computer Science/Engineering, or related qualification.
- Certifications is a plus (CCNA, CCDA, CCNP, CCDP, DDIP, F5 101, 200, ACCP, ITIL).
- 1+ years of working in a Network / Telecommunications role, with expert-level experience.
- Knowledge of MPLS, SIP, IP, Wi-Fi, SD-WAN, VPN, Firewalls, lb, gtm, ltm cppm, Infoblox, etc. technologies.
- Experience of working in a multi-cultural, virtual team, across multiple geographical regions.
- Experience with technologies such as: Cisco / Juniper HSRP/VRRP, VRF, VPC, VC, LACP, Fabric Path.
- Experience of Routing Protocols/Technologies such BGP, OSPF, Logical Overlay, IOS-XR, MPLS VPN.
- Strong understanding of application communication methodologies.
- High level of confidence and competence communicating on bridges.
- Participate in complex maintenance or deployment activities.
- Create or modify documentation in response to new events and learnings.
- Routinely provide constructive feedback for improvement opportunities.
- Excellent customer focus and engagement skills.
- Ability to develop solutions within a complex operational environment.
- Excellent verbal and written communications skills.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about technology and want to be part of a dynamic team, please apply directly on our site.
