Customer Service Representative Opportunity
hace 1 semana
We are a call center based in Monterrey, Mexico, dedicated to delivering exceptional customer experiences.
Compensation Package
The successful candidate will receive an hourly pay rate of $8-$12 per hour, with the potential for a monthly bonus. Additionally, we offer paid time off, benefits above the law, and 12 vacation days per year after six months of tenure.
Job Description
We seek a motivated and detail-oriented Chat Agent to join our team. As a Customer Service Representative, you will be responsible for providing top-notch support to our clients through chat conversations.
You will be part of a dynamic team that values collaboration, dependability, and strong communication skills. We prioritize candidates who can multitask effectively, learn quickly, and maintain a positive attitude.
Required Skills and Qualifications
- Chat experience is essential for this role.
- Excellent grammar and punctuation skills are necessary for effective communication.
- Candidates with great customer treatment backgrounds and strong attendance/punctuality records are highly sought after.
- A minimum of 45 words per minute typing speed is required.
- Automotive experience or car brand knowledge is a significant plus.
Benefits
- Paid training to ensure your success in the role.
- Hourly pay + monthly bonus for added motivation.
- Paid time off to recharge and spend time with loved ones.
- Benefits above the law, including major medical insurance, pantry vouchers, and saving funds.
- 12 vacation days per year after six months of tenure.
- 15 days of aguinaldo.
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