Customer Service Representative Opportunity

hace 1 semana


Monterrey, Nuevo León, México Segoso Caribbean A tiempo completo
About Segoso Caribbean

We are a call center based in Monterrey, Mexico, dedicated to delivering exceptional customer experiences.


Compensation Package

The successful candidate will receive an hourly pay rate of $8-$12 per hour, with the potential for a monthly bonus. Additionally, we offer paid time off, benefits above the law, and 12 vacation days per year after six months of tenure.


Job Description

We seek a motivated and detail-oriented Chat Agent to join our team. As a Customer Service Representative, you will be responsible for providing top-notch support to our clients through chat conversations.

You will be part of a dynamic team that values collaboration, dependability, and strong communication skills. We prioritize candidates who can multitask effectively, learn quickly, and maintain a positive attitude.


Required Skills and Qualifications
  • Chat experience is essential for this role.
  • Excellent grammar and punctuation skills are necessary for effective communication.
  • Candidates with great customer treatment backgrounds and strong attendance/punctuality records are highly sought after.
  • A minimum of 45 words per minute typing speed is required.
  • Automotive experience or car brand knowledge is a significant plus.

Benefits
  • Paid training to ensure your success in the role.
  • Hourly pay + monthly bonus for added motivation.
  • Paid time off to recharge and spend time with loved ones.
  • Benefits above the law, including major medical insurance, pantry vouchers, and saving funds.
  • 12 vacation days per year after six months of tenure.
  • 15 days of aguinaldo.


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