Operations Support Specialist
hace 7 días
Citi is seeking an Operations Support Associate 2 to provide day-to-day operations support in alignment with Citi's operations support infrastructure and processes. This role serves as the liaison between operations staff, relationship managers, project managers, custodians, and clients.
Key Responsibilities:
- Identify, analyze, and solve key issues of assigned areas and deliver supporting documents to corresponding areas
- Assist with the management of various reports, including business reporting, monthly operating report, and business scorecard, and provide constant and clear communication regarding local policies and processes
- Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
- Organize, develop, and maintain Continuity of Business, Resolution planning, and Business Review Templates
- Monitor requirements related to compliance with Corporate Policies
- Monitor and implement corrective actions derived from MCA reviews and other control entities
Required Skills and Qualifications:
- 2-5 years of relevant experience
- Proficient in Microsoft Office
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work in a fast-paced and changing environment
- Ability to analyze data and solve problems
- Proven organizational and time management skills
- Bachelor's degree/University degree or equivalent experience
The estimated salary for this role is around $60,000 - $80,000 per year, depending on location and experience.
Citi offers a range of benefits, including health insurance, retirement plans, and paid time off. As an equal opportunity employer, Citi values diversity and inclusion in the workplace.
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