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Senior Governance and Compliance Specialist

hace 1 mes

Xico, México Citi A tiempo completo

**Job Summary**:

We are seeking a highly skilled Senior Governance and Compliance Specialist to join our team at Citi. As a key member of our Business Control team, you will be responsible for managing and driving the incident management process from start to finish.

**Key Responsibilities**:

  • Produce the weekly Incident Management Report and communicate it with all senior leaders in supported Lines of Business.
  • Facilitate and ensure Issue Management Quality Standards are met for issues documented.
  • Act as the Single Point of Contact for issue metrics.
  • Transform raw data into useful metrics and reportable information for senior leadership.
  • Develop and produce issue and incident metrics for Senior Leadership on a weekly, monthly, and quarterly basis.
  • Perform quality assurance over issues being reported on multiple executive level reports.
  • Leverage communication and influencing skills to guide issue and corrective action plan owners and issue managers during times of distress.
  • Keep abreast of the organization's operational processes and best practices for business strategy.
  • Build partnerships with supported Line of Businesses Operations leaders, process owners, client experience leaders, control leaders, and Training.

**Requirements**:

  • Ability to run and manage conference calls with business partners, technology, and functional peers from multiple disciplines.
  • Prefer experience of Transactions Services functional knowledge.
  • Proficient with the iCAP system, experience with Cognos is a plus.
  • 6-10 years of experience.

**Education**:

Bachelor's/University degree or equivalent experience, potentially Masters degree.

Strong management capabilities and making effective decisions when presented with multiple activities.

Communication skills with the local regulatory authorities to keep a correct relationship.

Experience and knowledge in local regulation and interaction with local authorities.

Soporte de informes regulatorios.

Amplio conocimiento en regulaciones externas.

Apoya en la implementación de políticas externas, brinda respuesta a la autoridad en cuanto a requerimientos de los reportes enviados.

Da seguimiento a temas de control.

Seguimiento a Issues y monitoreo.

Fuertes capacidades para ejecutar informes y gestionar cronogramas efec tivos de entregas.

Conocimiento en la regulación de informes regulatorios locales (CNBV, Banxico, Buró de Crédito) como informes Transaccionales y de Préstamos.

Inglés avanzado.

**Job Family Group:** Compliance and Control

**Job Family:** Business Control

**Time Type:** Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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