Partnership Operations Specialist
hace 11 horas
**About TaxDome**
TaxDome is a leading practice management platform for accounting firms in the US, serving tens of thousands of businesses globally with millions of end-clients.
**Job Summary**
We are seeking a highly skilled Partnership Operations Specialist to join our team. As a key member of our partnership operations team, you will be responsible for coordinating the onboarding process for new partners, providing exceptional support and service to our existing partners, and driving business growth through strategic partnerships.
**Responsibilities**
- Coordinate the onboarding process for new partners, including setting up accounts, providing training materials, and assisting with initial setup tasks.
- Serve as the main point of contact for partner inquiries and support requests, providing timely and effective assistance to address their needs.
- Manage partner payments and commissions, ensuring accurate and timely payouts according to established procedures.
- Generate and maintain partner-related reports and statistics, tracking key metrics and performance indicators to support data-driven decision-making.
- Collaborate with internal teams to identify opportunities for process improvements and enhancements to streamline partnership operations.
- Stay updated on industry trends and best practices related to partnership management and operations.
**Requirements**
- Bachelor's degree in Business Administration, Finance, Accounting, or related field.
- Previous experience in a similar role, preferably within a technology or software company.
- Strong organizational skills and attention to detail, with the ability to effectively manage multiple tasks and priorities.
- Excellent communication and interpersonal skills, with the ability to build relationships and collaborate with internal and external stakeholders.
- Proficiency in Google Workspace, with advanced skills in Google Sheets for data analysis and reporting.
- Familiarity with CRM systems and partner management platforms is a plus.
- Ability to work independently and as part of a team in a fast-paced and dynamic environment.
**What We Offer**
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
**Language Code:** en-US
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