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**Sr. Inspire Value Consultant
hace 2 meses
We are seeking a highly skilled and experienced **Sr. Inspire Value Consultant** to join our team at ServiceNow. As a key member of our Global Sales Strategic Accounts team, you will play a critical role in revolutionizing the enterprise software customer experience and driving exponential returns for our customers.
Key Responsibilities- Customer Advisory
- Lead discovery workshops with prospecting and existing customer leadership and their teams to understand goals and challenges.
- Document and present insights and recommended solutions to meet customer goals.
- Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps, and document the full business case to justify action.
- Help customers estimate value for potential deployment of ServiceNow solutions and then work with them post-implementation to validate value realized using ServiceNow tools and methodologies.
- Sales and Customer Success Advisory
- Work with sales and customer success to help establish account strategies for accounts in the region.
- Provide expertise to help assess and prioritize accounts and strategies.
- Provide full lifecycle business outcome and value realization advice.
- Thought Leadership
- Identify and lead the creation of new IP (best practices, white papers, workshops, etc.).
- Improve current methods and frameworks.
- Work with and help the ServiceNow teams on a business consulting approach to sales.
To be successful in this role, you will have:
- 7+ years of relevant experience as a Management consultant with exposure to cloud technologies or as a customer-facing strategy manager with a technology vendor.
- Executive/leadership experience working on digital transformation projects or enterprise software deployments preferred.
- Ability to navigate processes and industry trends (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred.
- Presentation skills including public speaking, meeting facilitation, and white boarding.
- Deep customer connections in regions.
- Executive presence with a humble demeanor.
- Analytical and financial experience.
- Enjoyment working in a collaborative environment.
- Ability to travel up to 40% of the time.
ServiceNow is creating the future of work. We help the modern enterprise operate faster and be more scalable than ever before. We're a company that values innovation, collaboration, and customer satisfaction. If you're passionate about digital transformation and customer experience, we want to hear from you.
